Railways
Latest Judgments
Total 579 Consumer Court Cases Against Railways.
MUKHYA VANIJYA PRABANDHAK DHAN VAPASI, WESTERN RAILWAYS V/S ATUL BHANDARI
Court Name: StateCommission
Appelant Advocate MS.SANGITA MOHARIR
Respondant Advocate
Case Number: 22
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Date of Filing: 28-01-2022
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Date of Upload: 01-08-2023
MUKHYA VANIJYA PRABANDHAK DHAN VAPASI, WESTERN RAILWAYS V/S ASHITA BHANDARI
Court Name: StateCommission
Appelant Advocate MS.SANGITA MOHARIR
Respondant Advocate
Case Number: 22
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Date of Filing: 28-01-2022
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Date of Upload: 01-08-2023
INDIAN RAILWAYS V/S N.S.NANGIA
Court Name: North West
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/362/2023( Date of Filing : 14 Jul 2023 )1. N.S.NANGIAROHINI,DELHI-110034...........Complainant(s)Versus1. INDIAN RAILWAYSRAIL B...
Case Number: 362
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Date of Filing: 14-07-2023
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Date of Upload: 04-08-2023
ARVIND SINGH V/S RAILWAYS
Court Name: StateCommission
Appelant Advocate SH.B.S.LODHI
Respondant Advocate
M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 315 OF 2017(Arising out of order dated 20.01.2017 passed in C.C.No.77/2013 by District Commission, Ujjain)1. MANAGER, RAILWAY STATION, UJJAIN (M.P.)2. DIVISIONAL MANAGER, WESTERN ...
Case Number: 17
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Date of Filing: 22-02-2017
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Date of Upload: 26-07-2023
Case Number: 486
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Date of Filing: 03-08-2016
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Date of Upload: 04-08-2023
Mahaparbandhak N.W. Railways V/S Hemant Kothari
Court Name: StateCommission
Appelant Advocate K.S Chauhan
Respondant Advocate Arun Kumar Jain
Case Number: 1
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Date of Filing: 01-03-2016
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Date of Upload: 19-07-2023
UNION OF INDIA UTTAR MADHAYA RAILWAYS ALAHABAD V/S DIWAKAR NATH GUPTA
Court Name: Gwalior
Appelant Advocate ANOL GUPTA
Respondant Advocate VIJAY SINGH RATHORE
Case Number: 101
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Date of Filing: 13-09-2021
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Date of Upload: 26-07-2023
SAVITA AGRAWAL V/S RAILWAYS
Court Name: StateCommission
Appelant Advocate SH.RAJEEV JAIN
Respondant Advocate
M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BHOPALPLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 1952 OF 2016(Arising out of order dated 08.11.2016 passed in C.C.No.51/2015 by District Commission, Jhabua)INDIAN RAILWAYS THROUGHSECRETARY, MINISTRY OF RAILWAYS,NEW DELHI. ...
Case Number: 16
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Date of Filing: 07-12-2016
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Date of Upload: 26-07-2023
RAILWAYS V/S GIRAJA SHARMA
Court Name: Gwalior
Appelant Advocate RAM VILAS SHARMA
Respondant Advocate dinesh savita
Case Number: 74
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Date of Filing: 13-06-2017
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Date of Upload: 26-07-2023
Case Number: 312
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Date of Filing: 03-03-2016
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Date of Upload: 14-07-2023
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.