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Railways

Latest Judgments

Total 579 Consumer Court Cases Against Railways.

Delhi

SHRI S. VIJAYARAGHVAN V/S INDIAN RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 516

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Date of Filing: 04-10-2023

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Date of Upload: 01-11-2023

Madhya Pradesh

RAILWAYS V/S vijay kumar

Railways  

Court Name: Bhopal

Appelant Advocate VIJAY KUMAR

Respondant Advocate

Case Number: 0

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Date of Filing: 12-03-2021

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Date of Upload: 30-10-2023

Telangana

Indian Railways Catering & Tourism Corporation Ltd V/S Pavan Kiran Vemuri

Railways  

Court Name: Rangareddi

Appelant Advocate Pip

Respondant Advocate Sri K Srinivasa Rao

Case Number: 73

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Date of Filing: 13-02-2023

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Date of Upload: 04-11-2023

Uttar Pradesh

Indian railways catering and tourism corporation V/S Ashok Kumar Singh

Railways  

Court Name: Ballia

Appelant Advocate Ashok Kumar Singh

Respondant Advocate

Case Number: 76

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Date of Filing: 10-03-2016

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Date of Upload: 21-10-2023

Kerala

INDIAN RAILWAYS V/S KARTHIK MOHAN

Railways  

Court Name: Ernakulam

Appelant Advocate B S SURESH

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/18/248( Date of Filing : 11 Jun 2018 )1. KARTHIK MOHANEC-R/R-125 RUBY BLOCK GEMS PARK MOGAPPAIR ERI SCHEME CHENNAI...........Complainant(s)Versus1. INDIAN RAILWAYSREP BY ITS SECRETARY NEW DELHI...............

Case Number: 18

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Date of Filing: 11-06-2018

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Date of Upload: 19-10-2023

Haryana

RAILWAYS V/S Dinesh Kumar

Railways  

Court Name: Bhiwani

Appelant Advocate INPERSON

Respondant Advocate

Present: None for complainant. Sh. Kapil Sharma, Advocate for OPs . Today the case was fixed for arguments. Case called several times since morning, none has appeared on behalf of complainant. It is already 4.20 PM. Waited sufficiently. Further wait is not justified. It appears t...

Case Number: 81

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Date of Filing: 05-06-2017

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Date of Upload: 10-10-2023

Uttar Pradesh

DRM , RAILWAYS V/S UMESH CHAND SHARMA

Railways  

Court Name: Agra-I

Appelant Advocate

Respondant Advocate

Case Number: 97

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Date of Filing: 15-11-2019

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Date of Upload: 29-08-2023

Bihar

RAILWAYS DEPATMENT VARANASI V/S MADAN KUMAR VARMA

Railways  

Court Name: Rohtas

Appelant Advocate RAMESH PD. SINGH

Respondant Advocate

Case Number: 33

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Date of Filing: 26-06-2019

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Date of Upload: 24-08-2023

Gujarat

Northan Railways Reservation Counter-Guwahati V/S Hardik Hemantkumar Pandya

Railways  

Court Name: Bhavnagar

Appelant Advocate Self

Respondant Advocate

Case Number: 118

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Date of Filing: 13-06-2023

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Date of Upload: 02-08-2023

Jharkhand

THE CHAIRMAN, INDIAN RAILWAYS V/S PINKU KUMAR GUPTA

Railways  

Court Name: Deoghar

Appelant Advocate SANJEEV KUMAR

Respondant Advocate AJOY GUPTA, ADVOCATE, O.P. NO. 1, 2 & 3

Case Number: 58

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Date of Filing: 18-07-2022

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Date of Upload: 31-07-2023

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.