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Railways

Latest Judgments

Total 579 Consumer Court Cases Against Railways.

Madhya Pradesh

Railways Surksha bal V/S Alok Kumar Srivastav

Railways  

Court Name: Jabalpur

Appelant Advocate aashish Shrivastav

Respondant Advocate Gulab Sohane

Case Number: 15

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Date of Filing: 21-08-2015

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Date of Upload: 17-01-2024

Haryana

Indian Railways V/S Pushkar Mal

Railways  

Court Name: Rewari

Appelant Advocate Sh. Arun Kumar Gupta

Respondant Advocate Sh. Prashant Sharma

Case Number: 189

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Date of Filing: 27-08-2020

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Date of Upload: 16-01-2024

Madhya Pradesh

DRM, INDIAN RAILWAYS V/S ALOK KUMAR

Railways  

Court Name: Bhopal

Appelant Advocate ALOK KUMAR

Respondant Advocate

Case Number: 23

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Date of Filing: 15-12-2023

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Date of Upload: 05-01-2024

Maharashtra

BHANU PRASAD SHUKLA AND ANR V/S INDIAN RAILWAYS THROUGH GENERAL MANAGER,CENTRAL RAILWAYS AND ANR

Railways  

Court Name: StateCommission

Appelant Advocate ADV.G.WARUNJIKAR

Respondant Advocate .

Case Number: 22

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Date of Filing: 26-09-2022

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Date of Upload: 25-01-2024

Madhya Pradesh

ALPANA SINGH V/S RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate HIMANCHAL SHRAMA

Respondant Advocate

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BHOPALPLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 2182 OF 2019(Arising out of order dated 21.10.2019 passed in C.C.No.114/2016 by District Commission, Satna)INDIAN RAIL THROUGH GENERAL MANAGER,WESTERN CENTRAL RAILWAY, JABAL...

Case Number: 19

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Date of Filing: 21-11-2019

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Date of Upload: 03-01-2024

Delhi

NORTHERN RAILWAYS V/S MANAN AGGARWAL

Railways  

Court Name: North

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission-I (North District)[Govt. of NCT of Delhi]Ground Floor, Court Annexe -2 Building, Tis Hazari Court Complex, Delhi- 110054Phone: 011-23969372; 011-23912675 Email: confo-nt-dl@nic.inConsumer Complaint No. 59/2022In the matterSh.MananAg...

Case Number: 59

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Date of Filing: 14-03-2022

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Date of Upload: 05-01-2024

Madhya Pradesh

GOPAL KRISHNA BAJPAI V/S RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate SH.RAJENDRA SHUKLA

Respondant Advocate

Case Number: 19

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Date of Filing: 30-01-2019

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Date of Upload: 14-12-2023

Rajasthan

NORTH RAILWAYS V/S SATYNARYAN KHANDEWAL

Railways  

Court Name: Jaipur-II

Appelant Advocate Satyanaryan Khandewal

Respondant Advocate

Case Number: 147

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Date of Filing: 25-03-2019

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Date of Upload: 22-12-2023

Madhya Pradesh

UNION OF INDIA RAILWAYS V/S SALIGRAM GOYAL

Railways   Union Of India  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

M.P.STATE CONSUMER DISPUTES REDRESSAL COMMISSION CIRCUIT SITTING AT INDORE Hybrid Hearing REVIEW APPLICATION NO.78 OF 2023 SALIGRAM GOYAL VS UNION OF INDIA & ORS.DATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ON OFFICE NOTING05.12.2023 None for the applicant even whe...

Case Number: 23

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Date of Filing: 23-06-2023

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Date of Upload: 07-12-2023

Madhya Pradesh

MANISH SHARMA V/S RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate SH. M.K. PANDAGRE

Respondant Advocate SH. SANDEEP GURU

Case Number: 16

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Date of Filing: 20-01-2016

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Date of Upload: 01-12-2023

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.