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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Karnataka

South Western Railways & 3 others V/S Mr. C.D. Nagarajan

Railways   Railways  

Court Name: Mysore

Appelant Advocate J. Purushotham

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSORENo.1542/F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysore-570009.consumer case(CC) No. CC/09/245 Mr. C.D. Nagarajan ...........Appellant(s)Vs.South Western Railways & 3 others...

Case Number: 9

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Date of Filing: 10-07-2009

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Date of Upload: 30-11--0001

West Bengal

North Frontier Railways V/S Sri Mannalal Jain

Railways   Railways  

Court Name: Alipurduar

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 01-10-2008

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Date of Upload: 01-08-2018

West Bengal

The Secretary, Eastern Railways Employees Co-op. Stores Ltd. V/S Sri. Prasanta Kr. Dutta.

Railways   Railways  

Court Name: Hooghly

Appelant Advocate

Respondant Advocate

...

Case Number: 9

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Date of Filing: 04-05-2009

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Date of Upload: 30-11--0001

Meghalaya

Shri. Manipal Singh, Air Force Station V/S The General Manager N.F. Railways

Railways   Railways  

Court Name: StateCommission

Appelant Advocate Mr.A.Kumar

Respondant Advocate Mr.P.Thapa

Daily Order First Appeal No. FA 01/2009 (Arisen out of order dated in Case No. of District ) 1. The General Manager N.F. Railways Guwahati....AppellantVersus 1. Shri. Manipal Singh, Air Force Station Shillong....RespondentBEFORE :HONABLE MR. Ramesh Bawri , PRESIDING MEMBER Pat...

Case Number: 0

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Date of Filing: 13-01-2009

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Date of Upload: 30-11--0001

Meghalaya

Shri Manipal Singh & General Manager N.F. Railway V/S Outer Agency North east Railways Garikhana

Railways   Railway  

Court Name: StateCommission

Appelant Advocate Mr. Amit Kumar

Respondant Advocate Mr. S. Sharma

Daily Order First Appeal No. FA 02/2009 (Arisen out of order dated in Case No. of District ) 1. Outer Agency North east Railways Garikhana Shillong....AppellantVersus 1. Shri Manipal Singh & General Manager N.F. Railway Shillong & Guwahati....RespondentBEFORE :HONABLE...

Case Number: 0

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Date of Filing: 13-01-2009

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Date of Upload: 30-11--0001

Punjab

Chief Commercial Manager Railways V/S Darshan Garg

Railways   Railways  

Court Name: Bhatinda

Appelant Advocate Sh. K.S. Sidhu Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, Bathinda (Punjab)District Consumer Disputes Redressal Forum, Govt. House No. 16-D, Civil Station, Near SSP Residence, Bathinda-151 001 consumer case(CC) No. CC/09/67 Darshan Garg ...........Appellant(s)Vs.Chief Commercial Manager Railwa...

Case Number: 9

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Date of Filing: 02-03-2009

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Date of Upload: 30-11--0001

Uttar Pradesh

D S Tiwari V/S Union of India, Railways

Railways   Railways  

Court Name: StateCommission

Appelant Advocate P P Srivastva

Respondant Advocate T C Seth

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2005/2223(Arisen out of Order Dated in Case No. of District State Commission)1. Union of India, RailwaysA...........Appellant(s)Versus1. D S Tiwar...

Case Number: 2005

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Date of Filing: 23-12-2005

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Date of Upload: 30-11--0001

Karnataka

Indian Railways V/S chandrashekaran

Railways   Railways  

Court Name: Bangalore Urban

Appelant Advocate in person

Respondant Advocate

BANGALORE URBAN DISTRICT CONSUMER DISPUTES REDRESSLAL FORUM, BANGALORE, KARNATAKA STATE.Bangalore Urban District Consumer Disputes Redressal Forum, Cauvery Bhavan, 8th Floor, BWSSB Bldg., K. G. Rd., Bangalore-09.consumer case(CC) No. CC/08/2344 chandrashekaran ...........Appellan...

Case Number: 8

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Date of Filing: 31-10-2008

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Date of Upload: 30-11--0001

Telangana

South Central Railways V/S G.Raju Alias Anil Kumar S/o Rama Swamy, age 26 years

Railways   Railways  

Court Name: Nizamabad

Appelant Advocate B.Rajendra Jain

Respondant Advocate

Case Number: 7

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Date of Filing: 05-11-2007

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Date of Upload: 18-02-2016

West Bengal

North Frontier Railways V/S Sri Kailash Bhatrai

Railways   Railways  

Court Name: Alipurduar

Appelant Advocate

Respondant Advocate

Case Number: 7

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Date of Filing: 28-03-2007

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Date of Upload: 26-09-2018

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.