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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Karnataka

Department of Railways V/S Sri.S.Venkata Rao

Railways   Railways  

Court Name: Mandya

Appelant Advocate Inperson

Respondant Advocate Sri.A.Immanuel

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, MANDYAD.C.Office Compound, Opp. District Court Premises, Mandya - 571 401.consumer case(CC) No. CC/10/130 Sri.S.Venkata Rao ...........Appellant(s)Vs.Department of RailwaysDepartment of Railways., ...........Respondent(s) BEFORE:1. Smt....

Case Number: 10

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Date of Filing: 23-10-2010

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Date of Upload: 30-11--0001

Punjab

Northern India Railways V/S Balbir Singh

Railways  

Court Name: Bhatinda

Appelant Advocate Sh.Sukhdarshan Sharma, Adv.

Respondant Advocate Sh.Vinod Goyal,O.P.s.

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,BATHINDA (PUNJAB)DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,Govt.House No.16-D,Civil station,Near SSP Residence,BATHINDA-151001.Complaint Case No. CC/10/363 1. Balbir Singhaged about 67 years, son of Sh. Tarlok Singh R/o Kamla Nehru Colo...

Case Number: 10

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Date of Filing: 12-08-2010

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Date of Upload: 30-11--0001

NCDRC

INDIAN RAILWAYS V/S GOURI MISHRA (PANDEY)

Railways   Railways  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. 2733 OF 2010(Against the Order dated 17/03/2010 in Appeal No. 498/2009 of the State Commission Delhi) 1. GOURI MISHRA (PANDEY)R/o. A-72/B [Old A-34], 2nd Floor, Gali No. 7, West Vinod NagarDelhi - 11009...

Case Number: 2733

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Date of Filing: 29-07-2010

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Date of Upload: 30-08-2010

Kerala

The General manager, Southern Railways V/S Janardhana Iyer

Railways  

Court Name: Thiruvananthapuram

Appelant Advocate V Muraleedharan Pillai

Respondant Advocate

CDRF TVMCDRF ThiruvananthapuramComplaint Case No. CC/10/194 1. Janardhana IyerTC 22/747,Gokulam,Attukal,Manacaud P.OTVMKerala ...........Appellant(s)Versus.1. The General manager, Southern RailwaysSouthern RailwaysChennaiTN2. The Divisional ManagerRailway Divisional Office,Southe...

Case Number: 10

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Date of Filing: 01-07-2010

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Date of Upload: 30-11--0001

West Bengal

1. Station Superintendent, N. F. Railways V/S 1. SRI PINTOO AGARWAL

Railways   Railways  

Court Name: Siliguri

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 03-03-2010

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Date of Upload: 19-10-2016

Andhra Pradesh

The General Manager South Central Railways ,Sec ., and Another V/S P.Sreenivasulu Reddy

Railways  

Court Name: Cuddapah

Appelant Advocate Sri G.Trivikram Singh

Respondant Advocate

District Consumer ForumCollect orate Compound, Kadapaconsumer case(CC) No. CC/10/31 P.Sreenivasulu Reddy ...........Appellant(s)Vs.The General Manager South Central Railways ,Sec ., and AnotherThe Divisional Raiway Manager ...........Respondent(s) BEFORE:1. K.Sireesha 2. Sri P.V....

Case Number: 10

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Date of Filing: 31-03-2010

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Date of Upload: 30-11--0001

Andhra Pradesh

Mrs. Thollabandi Nagalakshmi V/S Ms South Central Railways

Railways  

Court Name: StateCommission

Appelant Advocate Sri. K. Yadagiri Reddy

Respondant Advocate

First Appeal No. FA/137/08(Arisen out of Order Dated null in Case No. of District Krishna at Vijaywada)1. Ms South Central RailwaysRailway Divisional office, Vijayawada.Andhra Pradesh...........Appellant(s)Versus1. Mrs. Thollabandi NagalakshmiD.No.626-K, Bogguline Qrts, Beside ra...

Case Number: 137

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Date of Filing: 10-12-2007

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Date of Upload: 30-11--0001

Telangana

The General Manager, South Central Railways V/S Makkala Devi

Railways   Railways  

Court Name: Khammam

Appelant Advocate Potla Madhava Rao

Respondant Advocate K. Lakshmi Narasimha Rao

Case Number: 72

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Date of Filing: 21-06-2006

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Date of Upload: 01-04-2016

Kerala

K.M.Chakko V/S Southern Railways & others

Railways   Railways  

Court Name: StateCommission

Appelant Advocate S.Ranganathan

Respondant Advocate

First Appeal No. A/09/23(Arisen out of Order Dated null in Case No. of District Kannur) 1. Southern Railways & othersGeneral manager,SR,Trivandrum PRESENT : ORDER KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACAUD, THIRUVANANTHAPURAM.APEPAL No. 23/2009JUDGMENT DATE...

Case Number: 9

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Date of Filing: 09-01-2009

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Date of Upload: 30-11--0001

Jharkhand

Jay Prakash Jha V/S General Manager, South Eastern Railways and another

Railways  

Court Name: StateCommission

Appelant Advocate Mrs. Usha Srivastava

Respondant Advocate In person

Case Number: 156

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Date of Filing: 02-05-2008

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Date of Upload: 30-01-2023

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.