Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
Liyaqath Ali V/S The Divisional Manager,Southern Railways
Court Name: StateCommission
Appelant Advocate S.Renganathan
Respondant Advocate
Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/11/389(Arisen out of Order Dated 31/08/2010 in Case No. CC/09/204 of District Ernakulam)1. The Divisional Manager,Southern RailwaysDivisional Office,Thycaud,TrivandrumTrivandrumKe...
Case Number: 11
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Date of Filing: 01-06-2011
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Date of Upload: 30-11--0001
MANDAL RAILWAYS PRAVANDAK MADHYA RAIL NAGPUR V/S DR. SHIVKUMAR PRAJAPATI
Court Name: Chhindwara
Appelant Advocate MR. YATINDRA GADEWAL
Respondant Advocate MR. RAJENDRA SINGH SISODIYA
Case Number: 71
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Date of Filing: 22-06-2010
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Date of Upload: 03-02-2017
MANDAL RAILWAYS PRAVANDAK MADHYA RAIL NAGPUR V/S MR. JAYCHAND JAIN
Court Name: Chhindwara
Appelant Advocate MR. NANDAN SURYAVANSHI
Respondant Advocate MR. RAJENDRA SINGH SISODIYA
Case Number: 120
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Date of Filing: 13-09-2010
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Date of Upload: 24-12-2016
INDIAN RAILWAYS V/S SUNIL KUMAR BATTA
Court Name: Bhopal
Appelant Advocate GAZALA KHAN ADV
Respondant Advocate
Case Number: 9
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Date of Filing: 07-07-2009
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Date of Upload: 04-08-2016
THE GENERAL MANAGER CENTRAL RAILWAYS AND ORS. V/S MR. BEHRAM S. NAGARWALLA
Court Name: StateCommission
Appelant Advocate -
Respondant Advocate -
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. A/04/1178(Arisen out of Order Dated 08/04/2004 in Case No. PDF/00/241 of District Pune)1. MR. BEHRAM S. NAGARWALLA1, RAJARAM, SOUTH MAIN RD, KOREGAON PARK, PUNE-411001...............
Case Number: 4
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Date of Filing: 12-07-2004
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Date of Upload: 30-11--0001
Union Of India,Ministry Of Railways V/S Sunilkumar B. Agrawal
Court Name: Surat
Appelant Advocate Nitinbhai Thakkar
Respondant Advocate B. A. Dalal
Case Number: 6
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Date of Filing: 06-07-2006
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Date of Upload: 13-03-2020
Case Number: 11
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Date of Filing: 25-05-2011
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Date of Upload: 18-03-2016
Case Number: 429
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Date of Filing: 15-04-2011
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Date of Upload: 18-03-2016
THOLLABANDI NAGALAKSHMI & ANR. V/S SOUTH CENTRAL RAILWAYS
Court Name: NCDRC
Appelant Advocate MR. RAJESHWAR SINGH
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3333 OF 2010(Against the Order dated 23/06/2010 in Appeal No. 137/2008 of the State Commission Andhra Pradesh)1. SOUTH CENTRAL RAILWAYSRailway Divisional OfficeVijaywadaAndhra Pradesh...........Petitio...
Case Number: 3333
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Date of Filing: 22-09-2010
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Date of Upload: 13-01-2011
The General Manager South Western Railways V/S Smt.Girijamma Shettar W/o Siddappa Shettar Aged 61, Years R.o Kalegutte Complex Hirepete (Near Hirachand Cloth Shop) Hubli, karnataka
Court Name: Bangalore 4th Additional
Appelant Advocate Narayan Perdalkar
Respondant Advocate
BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Shakara Bhavan,Cunninghum, Bangalore:-560052Complaint Case No. CC/10/19401. Smt.Girijamma Shettar W/o Siddappa Shettar Aged 61, Years R.o Kalegutte Complex Hirepete (Near Hiracha...
Case Number: 10
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Date of Filing: 19-08-2010
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.