Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
Case Number: 1489
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Date of Filing: 31-10-2009
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Date of Upload: 11-08-2016
NARASINGRAO & ANR. V/S THE GENERAL MANAGER, SOUTH CENTRAL RAILWAYS & ANR.
Court Name: NCDRC
Appelant Advocate MR. RAJESHWAR SINGH
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4538 OF 2008(Against the Order dated 22/07/2007 in Appeal No. 1437/2007 of the State Commission Karnataka)1. THE GENERAL MANAGER, SOUTH CENTRAL RAILWAYS & ANR.South Central RailwaySecunderabadANDHRA PR...
Case Number: 4538
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Date of Filing: 20-11-2008
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Date of Upload: 22-04-2013
NORTHERN RAILWAYS V/S SMT RADHA RAMANATHAM
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/140/2004( Date of Filing : 19 Jan 2005 )1. SMT RADHA RAMANATHAMH NO. 281 BHEL HOUSING COMLEX VINAYAK APRTMENT...........Complainant(s)Vers...
Case Number: 140
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Date of Filing: 19-01-2005
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Date of Upload: 30-08-2018
General Manager, Central Railways V/S Raghu Thakur
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 9
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Date of Filing: 17-12-2009
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Date of Upload: 21-03-2016
Case Number: 11
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Date of Filing: 21-04-2011
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Date of Upload: 15-06-2016
Case Number: 575
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Date of Filing: 07-05-2009
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Date of Upload: 03-05-2016
West-Central Railways V/S Rampratap Singh
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 9
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Date of Filing: 15-10-2009
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Date of Upload: 15-01-2016
UNION OF INDIA, MINISTRY OF RAILWAYS V/S KANTI DEVI (DEAD LEGAL HEIR)
Court Name: NCDRC
Appelant Advocate MR. KULDEEP SAXENA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 369 OF 2007(Against the Order dated null in Complaint No. of the State Commission Uttar Pradesh)1. KANTI DEVI (DEAD LEGAL HEIR)-...........Appellant(s)Versus1. UNION OF INDIA, MINISTRY OF RAILWAYS-............
Case Number: 369
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Date of Filing: 26-07-2007
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Date of Upload: 10-07-2012
NARASINGRAO & ANR. V/S THE GENERAL MANAGER, SOUTH CENTRAL RAILWAYS & ANR.
Court Name: NCDRC
Appelant Advocate MR. RAJESHWAR SINGH
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 356 OF 2012 IN RP/4538/20081. THE GENERAL MANAGER, SOUTH CENTRAL RAILWAYS & ANR............Appellants(s)Versus1. NARASINGRAO & ANR............Respondent(s) BEFORE: HON'BLE MR. JUSTICE R.C....
Case Number: 356
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Date of Filing: 28-05-2012
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Date of Upload: 09-07-2012
Case Number: 1050
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Date of Filing: 27-07-2009
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Date of Upload: 04-04-2016
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.