Court Name: DCF, South Mumbai
Appelant Advocate
Respondant Advocate
CC NO. 91 Of 20121. MRS. RANJANA BHARGAVAF- 601, RAIL NAGAR CO-OP. HSG.SOC.LTD. VAZIRA NAKA, BORIVALI (W), MUMABI-92MUMBAIMAHARASHTRA...........Complainant(s)Versus1. INDIAN RAILWAYSINDIAN RAILWAYS CETERING & TOURISM CORPORATIONA LTD. CST STATION, MAIN BUILDING CST. MUMBAI-1MUMBA...
Case Number: 91
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Date of Filing: 26-04-2012
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate MR. A.K. TEWARI
Respondant Advocate MR. SANDEEP KHATRI
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4310 OF 2012(Against the Order dated 31/07/2012 in Appeal No. 26/2012 of the State Commission Delhi)1. INDIAN RAILWAYS WELFARE ORGANISATIONThrough The Manager Director), Railway Complex, Behind Shankar...
Case Number: 4310
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Date of Filing: 27-09-2012
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Date of Upload: 14-10-2013
Court Name: StateCommission
Appelant Advocate Sh. Lakhinder Bir Singh Adv.
Respondant Advocate
Miscellaneous Application No. MA/96/20131. Indian Railways WelfareChd............Appellant(s)Versus1. Poonam GargChd............Respondent(s) BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT:Sh. Lakhinder Bir Singh Adv., Advocate for the Appell...
Case Number: 96
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Date of Filing: 09-09-2013
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Date of Upload: 30-11--0001
Case Number: 295
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Date of Filing: 14-06-2013
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Date of Upload: 16-03-2016
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION DELHIConstituted under Section 9 of the Consumer Protection Act, 1986First Appeal No. FA/12/379(Arisen out of Order Dated in Case No. of District State Commission)1. NORTHERN RAILWAYS D.R.M. NORTHERM RAILWAY, NEW DELHI RAILWAY STATION NEW DELHI...............
Case Number: 12
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Date of Filing: 30-04-2012
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Date of Upload: 30-11--0001
Case Number: 535
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Date of Filing: 14-06-2013
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Date of Upload: 18-02-2016
Court Name: DCF, South Mumbai
Appelant Advocate KAUSHAL TAMHANE / PRANESH GADA
Respondant Advocate
CC NO. 185 Of 20121. MEENAKSHI ABHISHEKH RUNGTAC-12, NEW GITANJALI CO.OP.HSG.SOC.LTD.RAHEJA TOWNSHIP, MALAD(EAST), MUMBAI 400 0972. ABHISHEKH NIRNJAN RUNGTAC-12, NEW GITANJALI CO.OP.HSG.SOC.LTD.RAHEJA TOWNSHIP, MALAD(EAST), MUMBAI 400 097...........Complainant(s)Versus1. CENTRAL ...
Case Number: 185
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Date of Filing: 18-09-2012
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate MR. RAJESHWAR SINGH
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 331 OF 2013 IN RP/4538/20081. THE GENERAL MANAGER, SOUTH CENTRAL RAILWAYS & ANR............Appellants(s)Versus1. NARASINGRAO & ANR............Respondent(s) BEFORE: HON'BLE MR. JUSTICE V.B....
Case Number: 331
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Date of Filing: 17-05-2013
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Date of Upload: 29-05-2013
Court Name: Bangalore 4th Additional
Appelant Advocate Arun Parameswaran
Respondant Advocate
BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Shakara Bhavan,Cunninghum, Bangalore:-560052Complaint Case No. CC/12/1651. Dr. M. K.Narayanamurthy S/o. Late M.S. Krishnaiah Aged about 58 Years, Consultant -AnesthesiologistNo.1...
Case Number: 12
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Date of Filing: 24-01-2012
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Date of Upload: 30-11--0001
Court Name: Chhindwara
Appelant Advocate
Respondant Advocate
Case Number: 252
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Date of Filing: 29-11-2012
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Date of Upload: 03-12-2016
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Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.