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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Maharashtra

INDIAN RAILWAYS V/S MRS. RANJANA BHARGAVA

Railways   Railways  

Court Name: DCF, South Mumbai

Appelant Advocate

Respondant Advocate

CC NO. 91 Of 20121. MRS. RANJANA BHARGAVAF- 601, RAIL NAGAR CO-OP. HSG.SOC.LTD. VAZIRA NAKA, BORIVALI (W), MUMABI-92MUMBAIMAHARASHTRA...........Complainant(s)Versus1. INDIAN RAILWAYSINDIAN RAILWAYS CETERING & TOURISM CORPORATIONA LTD. CST STATION, MAIN BUILDING CST. MUMBAI-1MUMBA...

Case Number: 91

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Date of Filing: 26-04-2012

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Date of Upload: 30-11--0001

NCDRC

ANIMESH RANJAN V/S INDIAN RAILWAYS WELFARE ORGANISATION

Railways   Railways  

Court Name: NCDRC

Appelant Advocate MR. A.K. TEWARI

Respondant Advocate MR. SANDEEP KHATRI

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4310 OF 2012(Against the Order dated 31/07/2012 in Appeal No. 26/2012 of the State Commission Delhi)1. INDIAN RAILWAYS WELFARE ORGANISATIONThrough The Manager Director), Railway Complex, Behind Shankar...

Case Number: 4310

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Date of Filing: 27-09-2012

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Date of Upload: 14-10-2013

Chandigarh

Poonam Garg V/S Indian Railways Welfare

Railways  

Court Name: StateCommission

Appelant Advocate Sh. Lakhinder Bir Singh Adv.

Respondant Advocate

Miscellaneous Application No. MA/96/20131. Indian Railways WelfareChd............Appellant(s)Versus1. Poonam GargChd............Respondent(s) BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT:Sh. Lakhinder Bir Singh Adv., Advocate for the Appell...

Case Number: 96

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Date of Filing: 09-09-2013

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Date of Upload: 30-11--0001

Madhya Pradesh

RAILWAYS V/S SMT. SUSHAMA

Railways   Railways  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 295

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Date of Filing: 14-06-2013

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Date of Upload: 16-03-2016

Delhi

VINOD SHARMA V/S NORTHERN RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION DELHIConstituted under Section 9 of the Consumer Protection Act, 1986First Appeal No. FA/12/379(Arisen out of Order Dated in Case No. of District State Commission)1. NORTHERN RAILWAYS D.R.M. NORTHERM RAILWAY, NEW DELHI RAILWAY STATION NEW DELHI...............

Case Number: 12

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Date of Filing: 30-04-2012

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Date of Upload: 30-11--0001

Madhya Pradesh

BHARTIY RAILWAYS V/S VIPUL JOSHI

Railways  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 535

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Date of Filing: 14-06-2013

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Date of Upload: 18-02-2016

Maharashtra

CENTRAL RAILWAYS V/S MEENAKSHI ABHISHEKH RUNGTA

Railways   Railways  

Court Name: DCF, South Mumbai

Appelant Advocate KAUSHAL TAMHANE / PRANESH GADA

Respondant Advocate

CC NO. 185 Of 20121. MEENAKSHI ABHISHEKH RUNGTAC-12, NEW GITANJALI CO.OP.HSG.SOC.LTD.RAHEJA TOWNSHIP, MALAD(EAST), MUMBAI 400 0972. ABHISHEKH NIRNJAN RUNGTAC-12, NEW GITANJALI CO.OP.HSG.SOC.LTD.RAHEJA TOWNSHIP, MALAD(EAST), MUMBAI 400 097...........Complainant(s)Versus1. CENTRAL ...

Case Number: 185

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Date of Filing: 18-09-2012

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Date of Upload: 30-11--0001

NCDRC

NARASINGRAO & ANR. V/S THE GENERAL MANAGER, SOUTH CENTRAL RAILWAYS & ANR.

Railways   Railways  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 331 OF 2013 IN RP/4538/20081. THE GENERAL MANAGER, SOUTH CENTRAL RAILWAYS & ANR............Appellants(s)Versus1. NARASINGRAO & ANR............Respondent(s) BEFORE:&nbspHON'BLE MR. JUSTICE V.B....

Case Number: 331

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Date of Filing: 17-05-2013

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Date of Upload: 29-05-2013

Karnataka

Indian Railways V/S Dr. M. K.Narayanamurthy S/o. Late M.S. Krishnaiah Aged about 58 Years, Consultant -Anesthesiologist

Railways   Railways  

Court Name: Bangalore 4th Additional

Appelant Advocate Arun Parameswaran

Respondant Advocate

BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Shakara Bhavan,Cunninghum, Bangalore:-560052Complaint Case No. CC/12/1651. Dr. M. K.Narayanamurthy S/o. Late M.S. Krishnaiah Aged about 58 Years, Consultant -AnesthesiologistNo.1...

Case Number: 12

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Date of Filing: 24-01-2012

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Date of Upload: 30-11--0001

Madhya Pradesh

MANDAL PRAVANDAK SOUTH EAST CENTRAL RAILWAYS V/S MR. S.J.ALI

Railways   Railways  

Court Name: Chhindwara

Appelant Advocate

Respondant Advocate

Case Number: 252

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Date of Filing: 29-11-2012

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Date of Upload: 03-12-2016

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.