Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
DR. N.K. SINGLA V/S THE ADDL. GENERAL MANAGER, NORTHERN RAILWAYS & ANR.
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VERMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 931 OF 2014(Against the Order dated 05/12/2013 in Appeal No. 443/2013 of the State Commission Chandigarh)1. THE ADDL. GENERAL MANAGER, NORTHERN RAILWAYS & ANR.NORTHERN RAILWAYS, HEAD QUATERS, BARODA HO...
Case Number: 931
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Date of Filing: 29-01-2014
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Date of Upload: 06-08-2014
Case Number: 14
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Date of Filing: 15-07-2014
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Date of Upload: 22-11-2016
DELHI SIKH GURUDWASRA MANAGEMENT V/S NORTHERN RAILWAYS & 2 ORS
Court Name: NCDRC
Appelant Advocate MR. AJAY K. UPADHYAY
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1759 OF 2014(Against the Order dated 17/02/2014 in Appeal No. 83/2011 of the State Commission Delhi)1. NORTHERN RAILWAYS & 2 ORSTHROUGH IT GENERAL MANAGER, BARODA HOUSE,NEW DELHI...........Petitioner(s...
Case Number: 1759
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Date of Filing: 16-04-2014
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Date of Upload: 30-07-2014
Case Number: 13
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Date of Filing: 07-01-2014
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Date of Upload: 18-11-2016
VANDANA GUPTA V/S INDIAN RAILWAYS & ANR.
Court Name: NCDRC
Appelant Advocate MS. REKHA AGGARWAL
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1721 OF 2014(Against the Order dated 24/07/2013 in Appeal No. 80/2011 of the State Commission Rajasthan)1. INDIAN RAILWAYS & ANR.RAIL BHAWAN, NEW DELHI, THROUGH GENERAL MANAGER, DIVISIONAL RAIL MANAGER...
Case Number: 1721
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Date of Filing: 09-04-2014
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Date of Upload: 30-07-2014
Case Number: 13
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Date of Filing: 28-11-2013
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Date of Upload: 26-10-2016
Case Number: 14
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Date of Filing: 14-03-2014
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Date of Upload: 22-10-2016
1. Sri kadambari Rama Joga Rao s/o. late Sri K. krishna Murthy Retired Employee R/o. Flat No.203, Sa V/S 1. East Coast Railways Represented by its General Mnager, Chandrasekharpur, Bhuvaneswar-751 023.
Court Name: StateCommission
Appelant Advocate M/s.R.Dilip Kumar
Respondant Advocate Mr. Ch. Vasanth Kumar
BEFORE THE A.P STATE CONSUMER DISPUTES REDRESSAL COMMISSION AT HYDERABADFirst Appeal No. FA/38/2013(Arisen out of Order Dated 11/10/2012 in Case No. CC/228/2011 of District Visakhapatnam)1. 1. East Coast Railways Represented by its General Mnager, Chandrasekharpur, Bhuvaneswar-75...
Case Number: 38
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Date of Filing: 20-12-2012
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Date of Upload: 30-11--0001
WEST CENTRAL RAILWAYS V/S SHIBANI GUPTA
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 14
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Date of Filing: 09-01-2014
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Date of Upload: 21-09-2016
ANCHAL GARG V/S INDIAN RAILWAYS & 2 ORS.
Court Name: NCDRC
Appelant Advocate MR. ARUN K SHARMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4723 OF 2013(Against the Order dated 25/09/2013 in Appeal No. 40/2013 of the State Commission Uttaranchal) WITH IA/7839/20131. INDIAN RAILWAYS & 2 ORS.THROUGH GENERAL MANAGER, NORTHERN RAILWAY, RAIL B...
Case Number: 4723
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Date of Filing: 12-12-2013
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Date of Upload: 09-01-2014
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.