Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
INDIAN RAILWAYS V/S 568/2014 SMT.KAVITA THAKRAL
Court Name: Ganganagar
Appelant Advocate RAJAN KUKKAD
Respondant Advocate
Case Number: 14
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Date of Filing: 21-10-2014
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Date of Upload: 13-08-2015
M/S.INDIAN RAILWAYS V/S URMILA CHANDHA
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.C.C./653 /13 Dated:In the matter of:1. SMT. URMILA CHA...
Case Number: 653
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Date of Filing: 18-07-2013
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Date of Upload: 19-03-2015
STATION MASTER NW RAILWAYS V/S 389/2014 SONIA
Court Name: Ganganagar
Appelant Advocate BAJRANG LAL
Respondant Advocate
Case Number: 14
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Date of Filing: 30-07-2014
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Date of Upload: 13-08-2015
BHARTIY RAILWAYS V/S MO.ABARAR S/O MO. FARUKH
Court Name: Indore
Appelant Advocate
Respondant Advocate
Case Number: 64
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Date of Filing: 24-01-2013
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Date of Upload: 17-02-2016
Paras Nath V/S Union Of India Railways
Railways Railways Union Of India
Court Name: StateCommission
Appelant Advocate M H Khan
Respondant Advocate S C Srivastav
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2007/479(Arisen out of Order Dated in Case No. of District State Commission)1. Union Of India RailwaysBahraich...........Appellant(s)Versus1. Para...
Case Number: 2007
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Date of Filing: 07-03-2007
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Date of Upload: 30-11--0001
The Ministry Of Railways Through Secretary V/S Shrikant D. Sirpurkar
Court Name: Nagpur
Appelant Advocate Y. K. Bhagat
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/14/5271. Shrikant D. Sirpurkarr/o Plot No 22 Telecom Colony Nagpur NagpurMaharastra...........Complainant(s)Versus1. The Ministry Of...
Case Number: 14
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Date of Filing: 31-10-2014
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Date of Upload: 30-11--0001
Central Railways V/S Meenakshi Abhishek Rungta
Court Name: StateCommission
Appelant Advocate Pramesh Gada
Respondant Advocate .
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. FA/13/195(Arisen out of Order Dated 29/05/2013 in Case No. 185/2012 of District DCF, South Mumbai)1. Meenakshi Abhishek RungtaC-12, New Gitanjali Co-op HsgSoc Ltd, Raheja Township...
Case Number: 13
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Date of Filing: 06-08-2013
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Date of Upload: 30-11--0001
The Chief Commercial Manager(Refund),South Central Railways Secunderabad V/S Kudapa Uma Shankar
Court Name: West Godavari
Appelant Advocate D.S.V.Manikyala Rao
Respondant Advocate N.Krishna Murthy
Case Number: 13
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Date of Filing: 10-12-2013
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Date of Upload: 28-04-2015
UNION OF INDIA - RAILWAYS V/S ANJU TIWARI
Railways Railways Union Of India
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 14
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Date of Filing: 12-06-2014
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Date of Upload: 19-12-2016
Case Number: 14
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Date of Filing: 22-07-2014
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Date of Upload: 13-12-2016
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.