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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Madhya Pradesh

RAILWAYS V/S SMT.SHAKUNTALA DEVI

Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

None present for the appellant. None was present for the appellant since the appeal was filed i.e. on 31.01.2014, 18.03.2014, 16.05.2014, 17.09.2014, 18.12.2014, 09.03.2015 and 13.05.2015. This continuous absence of the appellant shows that the appellant is not interested in purs...

Case Number: 13

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Date of Filing: 07-01-2014

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Date of Upload: 01-09-2015

Madhya Pradesh

RAILWAYS STATION MASTER V/S NAVEEN AGRAWAL

Railways   Railways  

Court Name: Chhindwara

Appelant Advocate YAMUNA PRASAD TIVARI

Respondant Advocate R.L.TIVARI

Case Number: 16

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Date of Filing: 15-01-2014

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Date of Upload: 03-09-2015

Kerala

PRINCE THEKKAN V/S THE DIVISIONAL COMMERCIAL MANAGER, SOUTHERN RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate S RENGANATHAN

Respondant Advocate

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION SISUVIHARLANE VAZHUTHACADU THIRUVANANTHAPURAMORDER IN IA.NO.697/15 IN APPEAL NO.367/2015ORDER DATED : 10.08.2015(This appeal filed against the order in CC.No.737/14 on the file of CDRF, Thrissur order dated : 20.03.2015)PRESENTS...

Case Number: 15

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Date of Filing: 22-05-2015

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Date of Upload: 04-09-2015

Maharashtra

Central Railways V/S Sau.Seema Anil Baheti

Railways   Railways  

Court Name: Akola

Appelant Advocate R B Somani

Respondant Advocate C A Joshi

...

Case Number: 13

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Date of Filing: 16-12-2013

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Date of Upload: 01-08-2015

Orissa

General Manager East Cost Railways Zonal Head Quarter, East Coast Sadan V/S Samit Kumar Patra

Railways   Railways  

Court Name: Balangir

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM. BOLANGIRODISHAComplaint Case No. cc/2013/62( Date of Filing : 16 Dec 2013 )1. Samit Kumar PatraS/O Shri Shyam Sundra Patra At:- Swadhinpada Po/PS:- Titilagarh Dist :- Bolangir ...........Complainant(s)Versus1. General Manager East Cost ...

Case Number: 2013

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Date of Filing: 16-12-2013

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Date of Upload: 23-11-2022

Punjab

Indian Railways V/S Vishal Arora

Railways   Railways  

Court Name: Firozpur

Appelant Advocate Harish Chawla

Respondant Advocate K.D S Sayal

Consumer Disputes Redressal ForumRoom No. B-122, 1st Floor, B-Block, District Administrative ComplexFerozepur Cantt (Punjab)Complaint Case No. CC/15/521. Vishal AroraSon of Sh. Bhagat Ram Arora, R/o 36, Preet Nagar, Ferozepur CityFerozepurPunjab...........Complainant(s)Versus1. I...

Case Number: 15

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Date of Filing: 02-02-2015

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Date of Upload: 06-08-2015

Chhattisgarh

S.C. RAILWAYS BILASPUR V/S VIVEK CHHIBBA

Railways   Railways  

Court Name: Bilaspur

Appelant Advocate SHRI B.K. PANDEY

Respondant Advocate SHRI RAJENDRA DUBEY

District Consumer Dispute Redressal ForumBilaspur (C.G.)JudgementComplaint Case No. CC/14/2631. VIVEK CHHIBBAVILL- 4/10 NEHRU NAGAR EAST BHILAI DURGCHHATTISGARH...........Complainant(s)Versus1. S.C. RAILWAYS BILASPURS.E.C.L. BILASPURBILSAPURCHHATTISGARH............Opp.Party(s) BE...

Case Number: 14

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Date of Filing: 17-12-2014

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Date of Upload: 09-07-2015

Telangana

The General Manager, Sounth Central Railways V/S Venkatesh Vaddadi

Railways   Railways  

Court Name: Hyderabad-III

Appelant Advocate -

Respondant Advocate -

Case Number: 448

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Date of Filing: 09-07-2014

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Date of Upload: 01-06-2016

Punjab

Northern Railways V/S Mrs. Shanta Trakru

Railways   Railways  

Court Name: Amritsar

Appelant Advocate P.S.Boparai

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/14/1351. Mrs. Shanta Trakru147, Bhullar Avenue, Fatehgarh Churian RoadAmritsarPunjab...........Complainant(s)Versus1. Northern RailwaysFirozpurFirozpurPu...

Case Number: 14

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Date of Filing: 12-03-2014

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Date of Upload: 18-06-2015

Tamil Nadu

THE DIVISIONAL MANAGER, SOUTHERN RAILWAYS V/S SIRDAR IQBAL SHERIFF

Railways   Railways  

Court Name: StateCommission

Appelant Advocate A. SURESH

Respondant Advocate K. KUMARAN

BEFORE THE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI BEFORE THIRU.A.K.ANNAMALAI PRESIDING JUDICIAL MEMBER Tmt. P. BAKIYAVATHI MEMBERF.A.NO. 225/2012[Against the Order in C.C No.163/2011 dated 28.11.2011 on the file of the DCDRF, Coimb...

Case Number: 225

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Date of Filing: 03-02-2012

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Date of Upload: 14-07-2015

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.