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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Andhra Pradesh

D.R.M., E-CO RAILWAYS & OTHERS V/S BONDADA GANGA & OTHERS

Railways   Railways  

Court Name: Vizianagaram

Appelant Advocate K.VENU GOPAL

Respondant Advocate D.VENKATA RAO

Case Number: 62

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Date of Filing: 08-10-2014

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Date of Upload: 16-12-2015

Delhi

MINISTRY OF RAILWAYS V/S R S RAJA

Railways   Railways  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

...

Case Number: 245

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Date of Filing: 27-04-2010

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Date of Upload: 20-11-2015

West Bengal

General Manager, South Eastern Railways V/S Debasish Mitra, Through Consumers & Elderlys Rights Protection Society.

Railways   Railways  

Court Name: Kolkata-II(Central)

Appelant Advocate Alok Mukherje

Respondant Advocate Ld. Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II.8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/73/20151. Debasish Mitra, Through Consumers & Elderlys Rights Protection Society.33/1 Bose Para Road, P.S. Thakurpukur, Kolkata- 700008............

Case Number: 73

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Date of Filing: 13-02-2015

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Date of Upload: 16-10-2015

Chhattisgarh

manager, East Cost Railways V/S Gurudarshan Singh Lamba

Railways   Railways  

Court Name: Durg

Appelant Advocate Mr. O.P.Sahu

Respondant Advocate

Case Number: 15

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Date of Filing: 12-01-2015

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Date of Upload: 28-10-2015

Delhi

GURMEET KAUR V/S NORTHERN RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATECOMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 08.10.2015Date of Arguments : 28.09.2015First Appeal No. 56/13In the matter of:Northern RailwayThrough Superintendent,New Delhi Railway Station.…..........Appel...

Case Number: 13

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Date of Filing: 14-01-2013

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Date of Upload: 15-10-2015

Gujarat

RAILWAYS STATION MASTER V/S dharmesh kumar h rawal

Railways   Railways  

Court Name: Kheda

Appelant Advocate D H RAWAL

Respondant Advocate

Case Number: 15

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Date of Filing: 04-06-2015

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Date of Upload: 07-10-2015

Madhya Pradesh

INDRALEEN DHAR V/S RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Shri H.S.Rajput, learned counsel for appellant. Initially, this appeal was barred by 2 months and 5 days delay. Pre-deposit receipt was furnished on 04.03.2015, thus total delay in filing the appeal was 2 months and 23 days. Counsel for the appellant submits that application for ...

Case Number: 15

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Date of Filing: 25-02-2015

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Date of Upload: 22-09-2015

Madhya Pradesh

Railways V/S Rajaraam Navik

Railways   Railways  

Court Name: Jabalpur

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 09-03-2015

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Date of Upload: 18-03-2016

Chhattisgarh

Siddharth Shankar Poddar V/S South-East Central Railways Through Varishth Mandal Vanijya Prabandhak

Railways   Railways   Poddar  

Court Name: StateCommission

Appelant Advocate Shri Rakesh Shukla

Respondant Advocate Shri M.M.Sahu

Case Number: 14

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Date of Filing: 07-05-2014

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Date of Upload: 25-08-2015

Kerala

General Manager, Southern Railways and othera V/S Shaji and 14 others

Railways   Railways  

Court Name: Thiruvananthapuram

Appelant Advocate M.P Sasidharan Nair

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/10/1981. Shaji and 14 othersThekkum moottil Veedu,Vamanapuram2. Lekshmy AnandVamanapuram3. Mohanlalkausthubham, Chirayinkil4. B.RadhamonyChirayinkil5. VadanalalChirayinkil6. A...

Case Number: 10

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Date of Filing: 03-07-2010

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Date of Upload: 31-10-2015

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.