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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Haryana

N W Railways V/S Vivek Sheoran

Railways   Railways  

Court Name: Hisar

Appelant Advocate A S Lamba

Respondant Advocate S M Anand

Case Number: 354

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Date of Filing: 21-08-2014

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Date of Upload: 16-06-2016

Madhya Pradesh

JAGGO V/S RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Shri Rajendra Shukla, counsel for petitioner.Shri A.K. Mishra, counsel for respondent.Heard on admission.Admit.With the consent of counsel for parties the matter is heard and disposed of finally.Petitioner-Railways have filed this revision petition against the order dated 13.5.20...

Case Number: 15

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Date of Filing: 01-05-2015

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Date of Upload: 06-05-2016

Punjab

Northern Railways V/S JAswinderjit Singh Maddan

Railways   Railways  

Court Name: Amritsar

Appelant Advocate Sh. M.L.Sharma

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/15/4871. JAswinderjit Singh MaddanC-2127, Ranjit Avenue, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Northern RailwaysNew Delhi Railway Stati...

Case Number: 15

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Date of Filing: 10-08-2015

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Date of Upload: 04-05-2016

West Bengal

The General Manager, Eastern Railways and another V/S M/s. Ma Chandi Motors Works

Railways   Railways  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/159/20161. M/s. Ma Chandi Motors Works27, Nityadhan Mukherjee Road, Howrah - 711101............Complainant(s)Versus1. The Gen...

Case Number: 159

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Date of Filing: 20-04-2016

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Date of Upload: 02-05-2016

Rajasthan

NORTH WEST RAILWAYS V/S UMMEDMAL JAIN

Railways  

Court Name: Ajmer

Appelant Advocate SELF

Respondant Advocate

Heading1Heading2Complaint Case No. CC/18/20151. UMMEDMAL JAIN AJMER...........Complainant(s)Versus1. NORTH WEST RAILWAYSAJMER............Opp.Party(s) BEFORE: Vinay Kumar Goswami PRESIDENT Naveen Kumar MEMBER Jyoti Dosi MEMBER For the Complainant:For the Opp. Party: Dated : 28 Apr...

Case Number: 18

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Date of Filing: 15-01-2015

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Date of Upload: 23-09-2016

Uttar Pradesh

Union Of India Railways V/S Deepak Srivastava

Railways   Railways   Union Of India  

Court Name: StateCommission

Appelant Advocate Anand Mohan

Respondant Advocate Sri S K Srivastava

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Complaint Case No. C/2009/971. Deepak Srivastavaa...........Complainant(s)Versus1. Union Of India Railwaysa............Opp.Party(s) BEFORE:HON'BLE MR. Udai Shanker A...

Case Number: 2009

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Date of Filing: 10-12-2009

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Date of Upload: 06-05-2016

Punjab

Madan Mohan Lal V/S Govt. of India through the Secretary, Ministry of Railways

Railways   Railways  

Court Name: StateCommission

Appelant Advocate Joyti Choudhary

Respondant Advocate

Case Number: 1586

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Date of Filing: 08-12-2014

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Date of Upload: 22-04-2016

Madhya Pradesh

RAILWAYS V/S SMT.KIRAN JAIN

Railways   Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

None present for the appellant today. None was also present on 29.04.15, 09.06.15 and 02.09.15. SPCs vide no. 301 dated 04.02.15 and no.949 dated 08.03.16 were issued to the appellant But none was present to argue the case. This continuous absence indicates that the appellant is ...

Case Number: 15

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Date of Filing: 07-02-2015

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Date of Upload: 01-04-2016

Delhi

NORTHERN RAILWAYS V/S DIP LAL SHARMA

Railways   Railways  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/561/20121. DIP LAL SHARMA SECTOR IV/309 R K PURAM, NEW DELHI...........Complainant(s)Versus1. NORTHERN RAILWAYS THROUH GENERAL MANAGER BAR...

Case Number: 561

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Date of Filing: 23-10-2012

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Date of Upload: 02-04-2016

Uttar Pradesh

General manager indian railways board V/S Sona Lal

Railways   Railways  

Court Name: Mirzapur

Appelant Advocate

Respondant Advocate

Case Number: 67

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Date of Filing: 14-12-2015

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Date of Upload: 10-03-2016

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.