Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
Case Number: 15
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Date of Filing: 27-02-2015
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Date of Upload: 23-07-2016
Northern Railways Shimla. & Anr. V/S Sh. Ram Swaroop Thakur.
Court Name: StateCommission
Appelant Advocate Mr. Mukesh Sharma.
Respondant Advocate
Case Number: 231
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Date of Filing: 14-07-2016
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Date of Upload: 21-07-2016
Case Number: 15
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Date of Filing: 29-04-2015
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Date of Upload: 18-07-2016
Union of India Railways V/S Susheel Kumar Kanojiya
Railways Railways Union Of India
Court Name: Jabalpur
Appelant Advocate
Respondant Advocate
Case Number: 15
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Date of Filing: 20-08-2015
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Date of Upload: 12-07-2016
Indian Railways Catering and Tourism Corporation Ltd., Rep. by its Managing Director, V/S Gowrishankar.S.
Court Name: Bangalore 3rd Additional
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/1750/20141. Gowrishankar.S.# S1, Comfort Heights, L.B.Shastri Nagar Main Road, Vimanapura Post, Bangalore-560 017. ...........Complainant(s)Versus1. Indian Railways Catering and Tourism Corporation Ltd., Rep. by its Managing Director,9th Floo...
Case Number: 1750
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Date of Filing: 15-10-2014
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Date of Upload: 03-08-2016
Case Number: 15
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Date of Filing: 28-08-2015
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Date of Upload: 24-06-2016
M/S INDIAN RAILWAYS & ANR. V/S R.N. KUMAR
Court Name: StateCommission
Appelant Advocate JOJO JOSE
Respondant Advocate
IN THE STATECOMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 31.05.2016First Appeal No.593/2015(Arising out of the order dated 37.08.2015 passed in Complaint Case No.241/2014 by the District Consumer Redressal Forum-VII, New Del...
Case Number: 593
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Date of Filing: 10-12-2015
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Date of Upload: 03-06-2016
R.S BHATNAGAR V/S RAILWAYS MANGER & ANR.
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Decision: 27.05.2016First Appeal No. 35/2013 In the Matter of: 1. The Divisional Railway Manager Office of the D.R.M. New Delhi Railway Station, New Delhi-110001 2. The Chief Commerci...
Case Number: 13
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Date of Filing: 10-01-2013
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Date of Upload: 20-06-2016
The Superintendent Of Police Railways Haryana V/S Parsanta Dutta
Court Name: Karnal
Appelant Advocate Pardeep Gill
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No.259 of 2013 Date of instt.: 31.5.2017 Date of decision:26.5.2016Parsanta Dutta widow of Shri Ravinder Kumar, resident of House no. 915, New Prem Colony, Near Singla Hospital, Kaithal Road, Karnal. &hell...
Case Number: 259
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Date of Filing: 31-05-2013
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Date of Upload: 16-06-2016
CHIEF COMMERCIAL MANAGER, NORTHERN RAILWAYS V/S S.V. SULOCHANA
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision :25.05.2016First Appeal No. 495/2015 (Arising out of the order dated 28.8.15 passed in Complaint Case No.64/2015 passed by the District Consumer Dispute Redressal For...
Case Number: 495
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Date of Filing: 12-10-2015
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Date of Upload: 30-05-2016
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.