Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
Nitin Chabda V/S Mandal Railways
Court Name: StateCommission
Appelant Advocate Smt Maya Bansal
Respondant Advocate
Case Number: 24
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Date of Filing: 30-01-2015
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Date of Upload: 31-01-2017
Case Number: 15
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Date of Filing: 28-02-2015
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Date of Upload: 28-01-2017
The Divisional Railways Manager, East Coast Railways V/S Sajjan Kumar Agarwal, Son of Champalal, aged about 64 Years, Occ Business,
Court Name: StateCommission
Appelant Advocate M/s. Sharad Sanghi and Associates
Respondant Advocate Mr.R.Dilip Kumar
Case Number: 720
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Date of Filing: 29-10-2014
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Date of Upload: 10-04-2017
GENERAL MANAGER SOUTHERN RAILWAYS V/S SHANTHA
Court Name: StateCommission
Appelant Advocate PARTY IN PERSON
Respondant Advocate
KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMAPPEAL NO.241/16JUDGMENT DATED:18.01.2017PRESENT:HON. JUSTICE SHRI. P.Q.BARKATHALI - PRESIDENT Shanta.J @M.P.Santhakumari, D/o. Late. C.K.G.Nair, VI/205, “ Shanashree”, - APPELLANT Keralassery, Pal...
Case Number: 16
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Date of Filing: 01-02-2016
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Date of Upload: 09-02-2017
madhya railways chhindwara V/S shri aalok shrivastav
Court Name: Chhindwara
Appelant Advocate shri y.p.bhargav
Respondant Advocate ...............
Case Number: 145
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Date of Filing: 06-08-2015
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Date of Upload: 02-02-2017
madhya railways chhindwara V/S shri aalok shrivastav
Court Name: Chhindwara
Appelant Advocate shri y.p.bhargav
Respondant Advocate ...........
Case Number: 146
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Date of Filing: 06-08-2015
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Date of Upload: 02-02-2017
NORTHERN RAILWAYS V/S V.K. CHATURVEDI
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION: DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986) Date of Decision:28.11.2016First Appeal No. 945/2012(Arising out of the order dated 14.09.2012 passed in Complaint Case No. 548/2008 by the District Consumer Disputes Redressal Forum...
Case Number: 12
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Date of Filing: 18-10-2012
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Date of Upload: 28-11-2016
NORTHERN RAILWAYS V/S V.K. CHATURVEDI
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION: DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986) Date of Decision:28.11.2016First Appeal No. 946/2012(Arising out of the order dated 09.08.2012 passed in Complaint Case No. 702/2008 by the District Consumer Disputes Redressal Forum...
Case Number: 12
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Date of Filing: 18-10-2012
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Date of Upload: 29-11-2016
NORTHERN RAILWAYS V/S ANIKET CHORASIA
Court Name: Rampur
Appelant Advocate R.K. SAXENA
Respondant Advocate SERVESH KUMAR GUPTA
Case Number: 72
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Date of Filing: 21-11-2016
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Date of Upload: 03-12-2016
sasikumar p m V/S commercial manager southern railways
Court Name: StateCommission
Appelant Advocate s renganathan
Respondant Advocate
KERALA STATE CONSUMER DISPUTES REDRESSALCOMMISSION, VAZHUTHACAUD, THIRUVANANTHAPURAMAPPEAL NO.165/2015JUDGMENT DATED 18/11/2016(Appeal filed against the order in C.C No.363/2010 dt. 22/12/2014 on the file of CDRF,Kozhikode)PRESENT:SMT. A. RADHA : MEMBERSHRI. K. CHANDRADAS NADAR...
Case Number: 15
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Date of Filing: 18-02-2015
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Date of Upload: 14-12-2016
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.