Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
KADAMBARI RAMA JOGA RAO & ANR. V/S THE EAST COAST RAILWAYS & ANR.
Court Name: NCDRC
Appelant Advocate MR. ARUN K. SHARMA
Respondant Advocate MR. C.R. VASANTHA KUMAR
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1916 OF 2014(Against the Order dated 21/02/2014 in Appeal No. 38/2013 of the State Commission Andhra Pradesh)1. THE EAST COAST RAILWAYS & ANR.THROUGH ITS GENERAL MANAGER, CHANDRASEKHARPUR, BHUBANESWAR ...
Case Number: 1916
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Date of Filing: 31-03-2014
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Date of Upload: 24-04-2017
Station Superintendent Moradabad Railways V/S Km. Deepika
Court Name: Muradabad-II
Appelant Advocate Shri Sanjeev Kumar
Respondant Advocate
Case Number: 75
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Date of Filing: 24-04-2014
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Date of Upload: 01-05-2017
West Central Railways V/S Arun Shrivastav
Court Name: Jabalpur
Appelant Advocate
Respondant Advocate
Case Number: 16
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Date of Filing: 09-01-2017
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Date of Upload: 11-04-2017
Branch Commercial Manager, South East Central Railways V/S Smt. Savitri Devi
Court Name: Durg
Appelant Advocate
Respondant Advocate
Case Number: 16
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Date of Filing: 19-07-2016
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Date of Upload: 06-04-2017
Manager, North Railways Delhi V/S Smt. K.Jyoti
Court Name: Durg
Appelant Advocate Mr. Abhay Jeet Singh
Respondant Advocate
Case Number: 15
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Date of Filing: 21-12-2015
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Date of Upload: 06-04-2017
MANAGER INDIAN RAILWAYS V/S GANGA RAM BARMAN
Court Name: Damoh
Appelant Advocate SHRI KAMAL SINGH THAKUR
Respondant Advocate NA
Case Number: 125
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Date of Filing: 22-12-2015
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Date of Upload: 10-03-2017
Case Number: 95
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Date of Filing: 28-01-2017
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Date of Upload: 25-03-2017
Indian Railways (southern western Railway) V/S Amaresh N. Makal S/o. N. S. Makal Aged about 38 years
Court Name: Bangalore 4th Additional
Appelant Advocate Mr. Sharath. S. Gowda
Respondant Advocate
Before the 4th Addl District consumer forum, 1st Floor, B.M.T.C, B-Block, T.T.M.C, Building, K.H. Road, Shantinagar, Bengaluru - 560027J.N. Havanur, PresidentComplaint Case No. CC/14/11221. Amaresh N. Makal S/o. N. S. Makal Aged about 38 years Residing at No. 86, 2nd Main Samrudd...
Case Number: 14
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Date of Filing: 23-06-2014
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Date of Upload: 10-03-2017
RAILWAYS V/S DR.SANJAY PARASHAR
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
STATE COMMISSION PLOT NO.76ARERA HILLSBHOPALMADHYA PRADESHFirst Appeal No. A/16/436(Arisen out of Order Dated 04/03/2016 in Case No. 177/13 of District Bhopal)1. DR.SANJAY PARASHARH.D.37, ABHIRUCHI PARISAR, OLD SUBHASH NAGAR, BHOPAL. ...........Appellant(s)Versus1. RAILWAYSHABIBG...
Case Number: 16
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Date of Filing: 06-04-2016
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Date of Upload: 04-03-2017
WESTARN RAILWAYS V/S KANUBHAI AMBALAL GOHIL
Court Name: Bharuch
Appelant Advocate M.M. KANSARA
Respondant Advocate PRAKASH MODI
Case Number: 13
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Date of Filing: 03-10-2013
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Date of Upload: 27-02-2017
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.