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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Rajasthan

RAILWAYS V/S ANIL KUMAR

Railways  

Court Name: Alwar

Appelant Advocate ANIL KUMAR

Respondant Advocate

Case Number: 930

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Date of Filing: 01-08-2013

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Date of Upload: 07-07-2017

Madhya Pradesh

railways jabalpur V/S akhilesh trivedi

Railways   Railways  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 08-06-2017

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Date of Upload: 16-08-2017

West Bengal

N.F. Railways V/S Smt Kajal Pal

Railways   Railways  

Court Name: Alipurduar

Appelant Advocate Sri Samir Sarkar & Sankar Das

Respondant Advocate

In the District Consumer Disputes Redressal Forum of JalpaiguriAlipurduarMadhab More, AlipurduarPin. 736122Complaint Case No. CC/19/20161. Smt Kajal PalW/O Sri. Ashoke Kr. Pal, Sunny Dale, Block 3, Flat No. 1/C, Ramchandrapur, Garia, Kolkata. 700103, Now residing at C/O Sri Ashok...

Case Number: 19

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Date of Filing: 27-05-2016

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Date of Upload: 15-06-2017

Andhra Pradesh

Smt. Kolleru Bhagyalaxmi, V/S 1. The Senior Divisional General Manager, East Coast Railways

Railways   Railways  

Court Name: StateCommission

Appelant Advocate M/s. R.Dilip Kumar

Respondant Advocate M/s C.R.Vasanth Kumar

Case Number: 68

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Date of Filing: 18-02-2016

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Date of Upload: 01-01-2018

Chandigarh

Jangi Ram Kaushal V/S Ministry of Railways & ors

Railways   Railways  

Court Name: StateCommission

Appelant Advocate Sunil K. Sahore

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHRevision Petition No.:10 of 2017Date of Institution:26.05.2017Date of Decision:31.05.2017Ministry of Railways through its Minister of Railways Shri Suresh Prabhu, Room No.256-A, Rail Bhawan, Raisina Road, New Delhi &nda...

Case Number: 10

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Date of Filing: 26-05-2017

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Date of Upload: 02-06-2017

Madhya Pradesh

RAILWAYS V/S RAMKARAN TRIPATHI

Railways   Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 16

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Date of Filing: 23-06-2016

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Date of Upload: 18-05-2017

Chhattisgarh

G.M. South East Central Railways V/S Radhe Shyam Agrawal

Railways   Railways  

Court Name: Durg

Appelant Advocate

Respondant Advocate

Case Number: 16

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Date of Filing: 01-07-2016

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Date of Upload: 16-05-2017

Tamil Nadu

THe Commercial Officer, Southern Railways V/S Shreevallabha R.Kulkaran,

Railways   Railways  

Court Name: North Chennai

Appelant Advocate Arun Joshi V.Balaji

Respondant Advocate N.R.Narayanan op.1 op.2

Complaint presented on: 10.12.2014 Order pronounced on: 08.05.2017DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CHENNAI (NORTH) 2nd Floor, Frazer Bridge Road, V.O.C.Nagar, Park Town, Chennai-3PRESENT: THIRU.K.JAYABALAN, B.Sc., B.L., PRESIDENT TMT.T.KALAIYARASI, B.A.B.L., MEMBER ...

Case Number: 236

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Date of Filing: 10-12-2014

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Date of Upload: 06-06-2017

Punjab

Jaswinderjit Singh Madaan V/S Northren Railways

Railways   Railways  

Court Name: StateCommission

Appelant Advocate Karamjit Verma

Respondant Advocate

Case Number: 672

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Date of Filing: 06-09-2016

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Date of Upload: 18-05-2017

Madhya Pradesh

RAILWAYS V/S YAMINIKUMER

Railways   Railways  

Court Name: Gwalior

Appelant Advocate ANURAG BANSAL

Respondant Advocate

Case Number: 136

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Date of Filing: 14-02-2017

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Date of Upload: 02-05-2017

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.