Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
DRM RAILWAYS V/S BHARAT SEN
Court Name: StateCommission
Appelant Advocate SH.AKASH SAHU
Respondant Advocate
28.7.17. Shri Akash Sahu, learned counsel for complainant. Heard. By order dated 12.7.2017 learned counsel for the complainant was directed to satisfy us for opting the jurisdiction of this Commission by claiming Rs.25 lacs as compensation. At this stage, learned counsel seeks to...
Case Number: 17
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Date of Filing: 25-04-2017
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Date of Upload: 29-07-2017
RAILWAYS AND OTHER V/S SMT. MAMTA MANGAL
Court Name: Barmer
Appelant Advocate O.P. VISHNOI
Respondant Advocate AMIT SOLANKI
Case Number: 139
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Date of Filing: 27-07-2016
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Date of Upload: 28-07-2017
The Senior Devisional Commerical manager,Southern Railways V/S Rajagoapl K.S
Court Name: Thiruvananthapuram
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/16/2251. Rajagoapl K.STvpm...........Complainant(s)Versus1. The Senior Devisional Commerical manager,Southern RailwaysTvpm............Opp.Party(s) BEFORE:HON'BLE MR. Shri P.Su...
Case Number: 16
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Date of Filing: 05-05-2016
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Date of Upload: 11-08-2017
Awadhesh Dubey & Anr. V/S North Eastern Railways Through GM
Court Name: StateCommission
Appelant Advocate Shri D.L.Rathor
Respondant Advocate
Case Number: 17
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Date of Filing: 14-06-2017
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Date of Upload: 26-07-2017
Case Number: 14
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Date of Filing: 16-02-2014
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Date of Upload: 29-07-2017
NORTHER RAILWAYS V/S UPENDER DUTT SHARMA
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986) Date of Arguments: 24.07.17 Date of Decision: 02.08.17First Appeal No. 702/2011In the matter of:Upender Dutt SharmaS/o Late Shri G.S.SharmaResident of B-56 Raj NagarJwalapur, Harid...
Case Number: 11
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Date of Filing: 12-12-2011
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Date of Upload: 25-08-2017
Public Grievances of Railways V/S Theeda Jaya Satyanarayana
Court Name: Visakhapatnam-II
Appelant Advocate T.J. Satyanarayana (In person)
Respondant Advocate V. Chandra Sekhar
Case Number: 32
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Date of Filing: 03-02-2017
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Date of Upload: 08-09-2017
Case Number: 14
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Date of Filing: 22-08-2014
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Date of Upload: 26-07-2017
Case Number: 309
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Date of Filing: 26-04-2016
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Date of Upload: 28-07-2017
Senior Division, North West Railways V/S 870/2016 Manish Vohra
Court Name: Ganganagar
Appelant Advocate Mahender Pal
Respondant Advocate
Case Number: 16
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Date of Filing: 14-09-2016
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Date of Upload: 20-07-2017
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.