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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Delhi

DIVISIONAL RAILWAYS MANAGER V/S M.K. VERMA

Railways  

Court Name: North

Appelant Advocate

Respondant Advocate

Case Number: 161

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Date of Filing: 21-07-2015

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Date of Upload: 25-09-2017

Uttar Pradesh

Railways etc. V/S Rajendra Prasad Yadav etc.

Railways   Railways  

Court Name: Firozabad

Appelant Advocate Rajendra Singh Yadav

Respondant Advocate

Case Number: 175

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Date of Filing: 25-10-2016

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Date of Upload: 04-10-2017

Orissa

Union of India, Rep. by Ministry of Railways V/S Satish Kumar Panigrahy

Railways   Railways  

Court Name: Ganjam

Appelant Advocate Self & Through Authorized Person of VEDIC

Respondant Advocate Ex-parte

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, GANJAM, BERHAMPURComplaint Case No. CC/186/20131. Satish Kumar PanigrahyS/o. Sri G.P.Panigrahy, Gajapati Nagar - 11th Lane, Berhampur - 7600102. Nihar Ranjan PattnaikS/o. Late Ram Ch.Pattnaik, Shaktinagar,7th Lane, Berhampur - 760001Gan...

Case Number: 186

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Date of Filing: 19-12-2013

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Date of Upload: 10-10-2017

Gujarat

INDIAN RAILWAYS 2 V/S PRADEEP KUMAR SINGH

Railways   Railways  

Court Name: Vadodra Addl

Appelant Advocate PARTH J SHAH

Respondant Advocate NANDAINI JOSHI

Case Number: 16

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Date of Filing: 22-12-2016

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Date of Upload: 14-09-2017

Chandigarh

Union of India, Ministry of Railways V/S P.P Singh

Railways   Railways  

Court Name: DF-II

Appelant Advocate Madhu P. Singh Adv.

Respondant Advocate Rakesh Khurana,Adv

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:71 of 2017Date of Institution:23.01.2017Date of Decision:04.09.2017P.P.Singh, R/o House No.106, Sector 11-A, Chandigarh …..ComplainantVersus1] Union of India, Ministry of Railways, t...

Case Number: 71

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Date of Filing: 20-01-2017

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Date of Upload: 13-10-2017

Chandigarh

Ministry of Railways V/S Jangi Ram Kaushal

Railways  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/70/2017Date of Institution:24/12/2017Date of Decision:31/08/2017Jangi Ram Kaushal son of Late Shri Chuni Lal Kaushal, resident of H.No. 3175/2, Sector 41-D, Chandigarh.…&helli...

Case Number: 70

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Date of Filing: 24-01-2017

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Date of Upload: 31-08-2017

Orissa

DEPUTY Manager, East Cost Railways V/S Sujata Mahapatra

Railways   Railways  

Court Name: Rayagada

Appelant Advocate Self

Respondant Advocate Self

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, RAYAGADA,STATE: ODISHA.C.C. Case No. 207/ 2016. Date. 28. 8. 2017.P R E S E N T .Sri GadadharaSahu, B.Sc. President I/C.Smt. Padmalaya Mishra, LL.B. MemberSmt. Sujata Mohapatra, W/O: Gangadhar Padhi, Raniguda Farm, Po/ Dist: Rayagada...

Case Number: 207

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Date of Filing: 21-07-2016

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Date of Upload: 11-09-2017

Uttar Pradesh

R. K. Tandan V/S Union Of India Railways

Railways   Railways   Union Of India  

Court Name: StateCommission

Appelant Advocate P. P. Srivastava

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1998/2769(Arisen out of Order Dated in Case No. of District State Commission)1. Union Of India Railwaysa...........Appellant(s)Versus1. R. K. Tand...

Case Number: 1998

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Date of Filing: 15-02-1998

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Date of Upload: 29-08-2017

Karnataka

Indian Railways Catering & Tourism Co-Ltd V/S Mathana Gopal S

Railways   Railways  

Court Name: Bangalore Urban

Appelant Advocate In person

Respondant Advocate

Case Number: 16

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Date of Filing: 09-11-2016

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Date of Upload: 21-09-2017

Maharashtra

UNION OF INDIA THROUGH MINISTRY OF RAILWAYS V/S SHIVSHANKAR RAMSHRINGAR SHUKLA

Railways   Railways   Union Of India  

Court Name: DCF, South Mumbai

Appelant Advocate PUSHPA D. TIWARI

Respondant Advocate

Case Number: 17

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Date of Filing: 13-07-2017

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Date of Upload: 04-08-2017

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.