Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
The Chairman, Ministry of Railways V/S Md. Ikramul Hussain
Court Name: StateCommission
Appelant Advocate Ms. S. Ahmed
Respondant Advocate Ms. M. Acharyaa
BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/20/2017InComplaint Case No. CC/15/20141. Md. Ikramul HussainDistrict and Sessions Judge, MorigaonMarigaonAssam...........Appellant(s)Versus1. The Chairman, Ministry of RailwaysRa...
Case Number: 20
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Date of Filing: 27-02-2017
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Date of Upload: 30-12-2017
INDIAN RAILWAYS V/S URMILA CHADHA & ANR.
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION: DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision:19.12.2017 First Appeal- 362/2015(Arising out of the order dated 02.03.2015 passed in Complainant Case No. 653/2013 by the District Consumer Disputes Redressal Forum (...
Case Number: 362
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Date of Filing: 31-07-2015
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Date of Upload: 22-12-2017
The General Manager Northern Railways V/S Ashok Pandit Advocate
Court Name: Sonipat
Appelant Advocate Mahender Malik
Respondant Advocate Naveen Ranga
Case Number: 91
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Date of Filing: 06-06-2017
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Date of Upload: 20-12-2017
Manager, Indian Railways SECR V/S Vijay Kumar Singh
Court Name: Durg
Appelant Advocate Mr. K.P. Sahu
Respondant Advocate
Case Number: 17
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Date of Filing: 19-04-2017
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Date of Upload: 26-12-2017
Smt.Minakshi Mishra & Anr. V/S Indian Railways Catering & Tourism Corporation Ltd.
Court Name: StateCommission
Appelant Advocate Shri D.L.Rathor & Shri R.K.Shukla
Respondant Advocate R-1 Shri Ashok Sharma
Case Number: 17
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Date of Filing: 09-03-2017
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Date of Upload: 30-11-2017
Northern Railways V/S Swati Kapur
Court Name: Ambala
Appelant Advocate Munish Kashyup
Respondant Advocate R.S. Saini
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, AMBALA. Complaint Case No. : 202 of 2015 Date of Institution : 27.07.2015 Date of Decision : 29.11.2017.Swati Kapur aged about 39 years wife of Sh.Kapil Kapur resident of house No.1712, Sector 4, Panchkula.&hel...
Case Number: 202
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Date of Filing: 27-07-2015
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Date of Upload: 12-12-2017
NANGI DEVI & ORS. V/S NORTHERN RAILWAYS
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986) Date of Arguments: 23.11.17 Date of Decision: 07.12.17First Appeal No. 613/2011In the matter of:General ManagerNorthern RailwayBaroda HouseNew Delhi. ...
Case Number: 11
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Date of Filing: 03-11-2011
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Date of Upload: 19-12-2017
STATION MANAGER INDIAN RAILWAYS V/S RAVIKARAN
Court Name: Mahoba
Appelant Advocate AJAY KUMAR
Respondant Advocate NONE
Case Number: 62
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Date of Filing: 06-11-2017
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Date of Upload: 17-11-2017
INDIA RAILWAYS V/S MUKESH PANCHAL
Court Name: Jaipur-II
Appelant Advocate
Respondant Advocate Rohit Sharma
Case Number: 377
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Date of Filing: 03-03-2016
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Date of Upload: 26-10-2017
M/s South Western Railways V/S Mr. Parasmal Jain,
Court Name: Bangalore 3rd Additional
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/607/20151. Mr. Parasmal Jain, S/o Late Pukhraj Jain,aged about, 52 Years, No.19/1,13th Cross, 8th main Road, Wilson Garden, Bangalore-560029 2. M/s South Western Railways Rep by its Regional Manager, ADRM Office, Magadi Road, Bangalore City, ...
Case Number: 607
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Date of Filing: 31-03-2015
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Date of Upload: 05-01-2018
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.