Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
NORTHERN RAILWAYS V/S ALPNA KUMARI
Court Name: West Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER REDRESSAL FORUM-III (WEST)C-BLOCK, COMMUNITY CENTRE,PANKHA ROAD, JANAK PURI, NEW DELHIComplaint Case No. CC/18/228( Date of Filing : 01 Jun 2018 )1. ALPNA KUMARIRZ-B/70A,BINDAPUR EXTN,UTTAM NAGAR,DELHI...........Complainant(s)Versus1. NORTHERN RAILWAYSBARODA HOU...
Case Number: 18
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Date of Filing: 01-06-2018
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Date of Upload: 07-06-2018
The General Manager,Northern Railways V/S Chander Parkash Ohri S/o Dina Nath Ohri
Court Name: Jalandhar
Appelant Advocate Sh Arun Gupta
Respondant Advocate
District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/340/2016( Date of Filing : 03 Aug 2016 )1. Chander Parkash Ohri S/o Dina Nath OhriR/o 117A/4,Kamal Vihar,Near Shiv MandirJal...
Case Number: 340
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Date of Filing: 03-08-2016
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Date of Upload: 08-06-2018
Case Number: 74
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Date of Filing: 22-02-2016
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Date of Upload: 31-05-2018
The General Manager, Eastern Railways V/S Mr. Suman Banerjee
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/161/2017( Date of Filing : 05 May 2017 )1. Mr. Suman BanerjeeFlat B-30/6, Kalindi Housing Estate, Kolkata - 700089..............
Case Number: 161
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Date of Filing: 05-05-2017
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Date of Upload: 15-05-2018
Case Number: 17
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Date of Filing: 14-07-2017
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Date of Upload: 27-07-2018
INDIAN RAILWAYS V/S GOPINATHAN
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/17/173( Date of Filing : 03 May 2017 )1. GOPINATHANERNAKULAM...........Complainant(s)Versus1. INDIAN RAILWAYSERNAKULAM............Opp.Party(s) BEFORE:HON'BLE MR. CHERIAN .K. KURIAKOSE PRESIDENTHON'BLE MR. ...
Case Number: 17
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Date of Filing: 03-05-2017
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Date of Upload: 23-11-2018
Case Number: 7
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Date of Filing: 06-01-2017
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Date of Upload: 27-04-2018
RAILWAYS V/S RAJENDRA SINGH
Court Name: Jodhpur
Appelant Advocate
Respondant Advocate SHANKAR CHOUHAN
Case Number: 129
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Date of Filing: 18-02-2015
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Date of Upload: 03-05-2018
G.M, South East Central Railways V/S Vikram Chandani
Court Name: Durg
Appelant Advocate Mr. Saket Mishra
Respondant Advocate Parash Mahobiya
Case Number: 17
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Date of Filing: 12-07-2017
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Date of Upload: 03-05-2018
Manager, South Estern Central Railways V/S Rajesh Kumar Singh
Court Name: Durg
Appelant Advocate Mr. Prashant Sinha
Respondant Advocate
Case Number: 17
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Date of Filing: 04-08-2017
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Date of Upload: 03-05-2018
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.