Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
Manager, Indian Railways DRM. V/S Jaswant Singh
Court Name: Durg
Appelant Advocate Mr. Ashish Shukla
Respondant Advocate
Case Number: 18
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Date of Filing: 16-01-2018
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Date of Upload: 22-10-2018
Case Number: 10
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Date of Filing: 10-01-2018
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Date of Upload: 26-10-2018
Union Of India Through Central Railways Minister V/S Prashant Prakash Kothari
Railways Railways Union Of India
Court Name: Nagpur
Appelant Advocate P. N. Kothari
Respondant Advocate
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Case Number: 52
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Date of Filing: 13-04-2015
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Date of Upload: 07-09-2018
General Manager Railways V/S K.Usha nandhini
Court Name: Pondicherry
Appelant Advocate U.Mohan Ilayaraja
Respondant Advocate OP1 and 2 Exparte OP3 and 4 V.M.P.Murugaiyan
Final Order1Final Order2Complaint Case No. CC/38/2014( Date of Filing : 09 Jun 2014 )1. K.Usha nandhinino:Frontier Head Quarters,BSF Gandhi Nagar,Pholod Roade,Gandhi Nagar, Gujarat-384 025...........Complainant(s)Versus1. General Manager RailwaysDelhi............Opp.Party(s) BEFO...
Case Number: 38
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Date of Filing: 09-06-2014
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Date of Upload: 28-09-2018
Railways V/S eshvardas Malani
Court Name: East Nimar
Appelant Advocate Niramal Bajaj
Respondant Advocate
Case Number: 33
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Date of Filing: 21-03-2018
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Date of Upload: 02-08-2018
M/S. THE GENRAL MANAGER NORTHERN RAILWAYS V/S SHAVETA CHAUDHARY
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
EA/14/2015 DATE :24/07/2018Present:-Counsel for complainant Sh. Jatin Rajput.AR for the OP Sh. Kashi Prasad.it is stated on behalf of complainant that he want to withdraw the present complaint as the OP had already complied the order of Hon&rsqu...
Case Number: 14
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Date of Filing: 29-01-2015
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Date of Upload: 06-08-2018
Senior Divisional Manager, North West Railways V/S 374/2017 Laxman Sharma
Court Name: Ganganagar
Appelant Advocate Mahender Pal
Respondant Advocate
Case Number: 17
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Date of Filing: 19-07-2017
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Date of Upload: 13-07-2018
Indian Railways V/S Niranjan Kr.
Court Name: North East
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 248/15In the matter of:Shri Niranjan KumarS/o Shri N.K.PrasadR/o B-37, 3rd Floor, Gali No.8Shashi Garden, Mayur Vihar-1, Delhi-91.C...
Case Number: 248
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Date of Filing: 14-07-2015
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Date of Upload: 24-07-2018
South Central Railways V/S Pittala Rajamany
Court Name: Hyderabad-II
Appelant Advocate M/s. K.Mallikarjun
Respondant Advocate M/s. Vijay Sai
Case Number: 500
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Date of Filing: 22-09-2015
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Date of Upload: 23-07-2018
Northern Railways V/S Smt. Shakti Dube
Court Name: Muradabad-II
Appelant Advocate
Respondant Advocate
Case Number: 15
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Date of Filing: 04-06-2018
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Date of Upload: 29-06-2018
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.