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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Madhya Pradesh

SMT.RADHARANI V/S RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH.H.S.RAJPUT

Respondant Advocate

Case Number: 18

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Date of Filing: 11-12-2018

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Date of Upload: 27-12-2018

Madhya Pradesh

RAILWAYS V/S JOGINDER PAL

Railways   Railways  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 349

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Date of Filing: 23-06-2017

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Date of Upload: 29-11-2018

Madhya Pradesh

ANIRUDH JAIN V/S RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH. RAJEEV JAIN

Respondant Advocate

Case Number: 14

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Date of Filing: 01-08-2014

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Date of Upload: 14-11-2018

Madhya Pradesh

SMT.NEETA V/S RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate SH.H.S.RAJPUT

Respondant Advocate

Case Number: 15

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Date of Filing: 24-07-2015

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Date of Upload: 13-11-2018

Kerala

M/S. INDIAN RAILWAYS V/S P.S. ASHOKAN

Railways   Railways  

Court Name: Ernakulam

Appelant Advocate ROY VARGHESE

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/15/561( Date of Filing : 20 Aug 2015 )1. P.S. ASHOKANPATTATHANATH HOUSE, CHERAI. P.O., ERNAKULAM - 683 514............Complainant(s)Versus1. M/S. INDIAN RAILWAYSREP. BY ITS MANAGING DIRECTOR, RAILWAY COMPL...

Case Number: 15

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Date of Filing: 20-08-2015

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Date of Upload: 16-11-2018

Rajasthan

RAILWAYS V/S NANDLAL VYAS

Railways   Railways  

Court Name: Jodhpur

Appelant Advocate MANISH BOHARA

Respondant Advocate SHANKAR CHOUHAN

Case Number: 519

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Date of Filing: 15-07-2015

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Date of Upload: 05-10-2018

Rajasthan

RAILWAYS V/S NANDLAL VYAS

Railways   Railways  

Court Name: Jodhpur

Appelant Advocate MANISH BOHARA

Respondant Advocate SHANKAR CHOUHAN

Case Number: 527

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Date of Filing: 15-07-2015

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Date of Upload: 05-10-2018

Delhi

V. VIJAY KUMAR V/S MINISTRY OF RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate ARUN K SHARMA

Respondant Advocate

IN THE STATE COMMISSION: DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986) Date of Decision:24.09.2018First Appeal No. 487/2017(Arising out of the order dated 03.04.2014passed in complaint case No. 639/2013 by the District Consumer Disputes Redressal Forum-...

Case Number: 487

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Date of Filing: 20-09-2017

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Date of Upload: 29-09-2018

Maharashtra

Union Of India Through Central Railways Minister V/S Prashant Prakash Kothari

Railways   Railways   Union Of India  

Court Name: Nagpur

Appelant Advocate P. N. Kothari

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Execution Application No. EA/52/2015( Date of Filing : 13 Apr 2015 )InComplaint Case No. CC/13/391. Prashant Prakash KothariR/o 97,Bajaj Nagar NagpurNagpu...

Case Number: 52

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Date of Filing: 13-04-2015

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Date of Upload: 18-09-2018

Tripura

Area Manager, North East Frontier Railways & Another V/S Sri Arindam Paul

Railways   Railways  

Court Name: Unakoti

Appelant Advocate S. Debroy, N. Das

Respondant Advocate P. K. Nath, R. Sinha, J. Rahaman, M. Hom

Case Number: 0

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Date of Filing: 24-09-2012

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Date of Upload: 04-10-2018

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.