Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
NORTH CENTRAL RAILWAYS & OTHERS V/S D.D.SHAKYWAR
Court Name: Gwalior
Appelant Advocate SATYA SHARMA
Respondant Advocate
Case Number: 474
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Date of Filing: 11-09-2017
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Date of Upload: 22-02-2019
Case Number: 89
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Date of Filing: 19-06-2017
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Date of Upload: 15-02-2019
Indian Railways Catering & Tourism Office Through Chief Manager V/S Rahul Shamson Shinde
Court Name: Jalna
Appelant Advocate Wasim Shaikh
Respondant Advocate
Case Number: 173
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Date of Filing: 12-10-2018
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Date of Upload: 31-01-2019
Case Number: 171
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Date of Filing: 16-10-2018
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Date of Upload: 04-02-2019
The Union of India Ministry of Railways V/S Shri Ramakanth Jagu
Court Name: Hyderabad-III
Appelant Advocate M. Ram Gopal Reddy
Respondant Advocate
Case Number: 180
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Date of Filing: 03-03-2017
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Date of Upload: 08-02-2019
Station Master Railways V/S Sumit Kumar
Court Name: Bikaner
Appelant Advocate Ashok Vyas
Respondant Advocate
Case Number: 254
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Date of Filing: 18-10-2013
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Date of Upload: 29-01-2019
Railways station master ujjain V/S dhannalal
Court Name: Ujjain
Appelant Advocate
Respondant Advocate
Case Number: 18
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Date of Filing: 06-09-2018
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Date of Upload: 06-03-2019
Union of India through Secretary Railways V/S Krishna Singh S/o Ramdiya Singh
Railways Railways Union Of India
Court Name: Allahabad
Appelant Advocate Vijay Kumar
Respondant Advocate
Case Number: 327
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Date of Filing: 13-07-2018
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Date of Upload: 22-01-2019
INDIAN RAILWAYS CATERING AND TOURISM CORPORATION LTD V/S HARISH GUPTA
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/227/2012( Date of Filing : 07 May 2012 )1. HARISH GUPTA WZ-306 GALI NO. 8 SADH NAGAR PALAM COLONY NEW DELHI 110075...........Complainant(s...
Case Number: 227
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Date of Filing: 07-05-2012
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Date of Upload: 19-01-2019
Sri Suman Banerjee V/S The General Manager, Eastern Railways
Court Name: StateCommission
Appelant Advocate Mr. P. Prosad, Mrs. Rimpa Joardar
Respondant Advocate In-Person.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/585/2018( Date of Filing : 15 Jun 2018 )(Arisen out of Order Dated 15/05/2018 in Case No. Complaint Case No. CC/161/2017 of District Kolkata-I(North))1. The General...
Case Number: 585
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Date of Filing: 15-06-2018
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Date of Upload: 10-01-2019
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.