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Railways

Latest Judgments

Total 569 Consumer Court Cases Against Railways.

Delhi

SANDEEP KUMAR MISHRA V/S INDIAN RAILWAYS CATERING AND TOURISM CORPORATION LTD.

Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 971

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Date of Filing: 05-04-2024

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Date of Upload: 30-04-2024

Delhi

SANDEEP KUMAR MISHRA V/S INDIAN RAILWAYS CATERING AND TOURISM CORPORATION LTD.

Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 970

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Date of Filing: 05-04-2024

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Date of Upload: 30-04-2024

Delhi

SANDEEP KUMAR MISHRA V/S INDIAN RAILWAYS CATERING AND TOURISM CORPORATION LTD.

Railways  

Court Name: StateCommission

Appelant Advocate VARUN RAJPAL

Respondant Advocate

Case Number: 235

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Date of Filing: 05-04-2024

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Date of Upload: 30-04-2024

Rajasthan

railways V/S parmod

Railways  

Court Name: Udaipur

Appelant Advocate parmod

Respondant Advocate

Case Number: 159

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Date of Filing: 15-06-2023

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Date of Upload: 29-04-2024

Circuit Bench Udaipur

UNION OF INDIA THROUGH THE GENERAL MANAGER, NORTH WESTERN RAILWAYS V/S ABHISHEK BHANSALI

Railways   Union Of India  

Court Name: StateCommission

Appelant Advocate Self ABHISHEK BHANSALI

Respondant Advocate

Case Number: 10

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Date of Filing: 27-10-2023

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Date of Upload: 19-04-2024

Madhya Pradesh

AMIT MEHTA V/S RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate SH.H.S.RAJPUT

Respondant Advocate

Case Number: 19

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Date of Filing: 17-06-2019

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Date of Upload: 18-04-2024

Delhi

NORTHERN RAILWAYS V/S NAVEEN KUMAR

Railways  

Court Name: South II

Appelant Advocate

Respondant Advocate

Udyog Sadan Qutub Institutional Area New Delhi-16Heading2Complaint Case No. CC/307/2017( Date of Filing : 21 Sep 2017 )1. NAVEEN KUMAR R/O VILLAGE POST OFFICE SHIMLA, TEH KHETRI, Dist. JHUNJHUNU, RAJASTHAN...........Complainant(s)Versus1. NORTHERN RAILWAYSBARODA HOUSE, NEW DELHI....

Case Number: 307

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Date of Filing: 21-09-2017

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Date of Upload: 15-04-2024

Kerala

Indian Railways V/S Nikhil Pratheek.P.J

Railways  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/332/2022( Date of Filing : 29 Dec 2022 )1. Nikhil Pratheek.P.JS/o Jayachandran,Vadakke Neeliyath House,Kalpathur.P.O,Nochad,Kalpathur,Kozhikode-673524............Complainant(s)Versus1. Indian RailwaysRailway Comp...

Case Number: 332

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Date of Filing: 29-12-2022

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Date of Upload: 29-04-2024

Uttar Pradesh

INDIAN RAILWAYS V/S VIKAS AGARWAL

Railways  

Court Name: Muradabad-I

Appelant Advocate

Respondant Advocate

...

Case Number: 15

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Date of Filing: 30-03-2024

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Date of Upload: 04-04-2024

Madhya Pradesh

MRIDUL MUDGAL V/S WESTERN CENTRAL RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate SH.D.SHUKLA

Respondant Advocate

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BHOPALPLOT NO.76, ARERA HILLS, BHOPALFIRST APPEAL NO. 123 OF 2022(Arising out of order dated 10.01.2022 passed in C.C.No.548/2013 by District Commission, Bhopal-1)1. MRIDUL MUDGAL, S/O SHRI M.K.MUDGAL,2. SMT. SURUCHI MUDGAL, W/O...

Case Number: 22

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Date of Filing: 14-06-2022

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Date of Upload: 21-03-2024

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.