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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Madhya Pradesh

RAILWAYS V/S TAHAR HUSSAIN

Railways   Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BHOPALPLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 1138 OF 2013(Arising out of order dated 07.06.2013 passed in C.C.No.30/2011 by the District Forum, Harda)TAHIR HUSSAIN,S/O LATE SHRI HAZIMULLA MUZAFFAR HUSSAIN,R/O BOHRA MAS...

Case Number: 13

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Date of Filing: 24-05-2014

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Date of Upload: 09-04-2019

Madhya Pradesh

RAILWAYS V/S ANIL AHIRWAR

Railways   Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

O R D E R S H E E T CONSUMER COMPLAINT NO. 80 OF 2018ANIL AHIRWAR VS BHOPAL RAIL MANDALDATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ON OFFICE NOTING02.04.2019 None present for the complainant. Dismissed for want of prosecution as also for non compliance of office objec...

Case Number: 18

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Date of Filing: 05-11-2018

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Date of Upload: 02-04-2019

Delhi

NOTHERN RAILWAYS V/S MANISH KUMAR SRIVASTAVA

Railways  

Court Name: StateCommission

Appelant Advocate S M JAMAL

Respondant Advocate

IN THE STATE COMMISSION: DELHI(Constituted under section 9 of the Consumer Protection Act, 1986)First Appeal No. 474/2018Arising out of the order dated 29.08.2018 passed in complaint case No. 433/2015 by the District Consumer Disputes Redressal Forum (VI), New DelhiShri Manish Ku...

Case Number: 474

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Date of Filing: 12-11-2018

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Date of Upload: 04-05-2019

Madhya Pradesh

NORTH CENTRAL RAILWAYS AND OTHERS V/S AKHILESH KUMAR SHARMA

Railways   Railways  

Court Name: Gwalior

Appelant Advocate SATYA SHARMA

Respondant Advocate K.L.GUPTA

Case Number: 122

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Date of Filing: 26-03-2018

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Date of Upload: 05-04-2019

West Bengal

Mr. Pravendu Narayan Sinha V/S The Indian Railways

Railways   Railways  

Court Name: StateCommission

Appelant Advocate Md. Kalam

Respondant Advocate Mr. Barun Prasad.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/90/2018( Date of Filing : 29 Jan 2018 )(Arisen out of Order Dated 27/12/2017 in Case No. Complaint Case No. CC/134/2017 of District Kolkata-II(Central))1. The India...

Case Number: 90

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Date of Filing: 29-01-2018

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Date of Upload: 25-03-2019

West Bengal

The Indian Railways V/S Mr. Pravendu Narayan Sinha

Railways   Railways  

Court Name: StateCommission

Appelant Advocate Mr. Barun Prasad, Mr. Subrata Mondal, Mr. Sovanlal Bera, Mr. Pradosh Kiran Majumder

Respondant Advocate Md. Kalam

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/139/2018( Date of Filing : 12 Feb 2018 )(Arisen out of Order Dated 27/12/2017 in Case No. Complaint Case No. CC/134/2017 of District Kolkata-II(Central))1. Mr. Prav...

Case Number: 139

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Date of Filing: 12-02-2018

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Date of Upload: 25-03-2019

Chhattisgarh

INDIAN RAILWAYS GENARAL MANAGER AND OTHER V/S SHRI K SHRI NIVASALU

Railways   Railways  

Court Name: Bilaspur

Appelant Advocate SELF

Respondant Advocate NA 1 2 AND 3 SHRI RAJESH DUBE

Case Number: 14

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Date of Filing: 20-03-2014

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Date of Upload: 02-04-2019

Madhya Pradesh

SMT.PRATIMA AGRAWAL V/S RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 14-08-2015

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Date of Upload: 14-03-2019

Rajasthan

RAILWAYS V/S SMT SAROJ MISHRA

Railways   Railways  

Court Name: Jodhpur

Appelant Advocate K S CHOUHAN

Respondant Advocate S K MALIK

Case Number: 683

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Date of Filing: 12-09-2013

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Date of Upload: 25-02-2019

Haryana

Indian Railways V/S Mrs. Soniya

Railways   Railways  

Court Name: Rohtak

Appelant Advocate Sh.Digvijay Jakhar

Respondant Advocate Sh. Hans Raj

District Consumer Disputes Redressal Forum Rohtak.Rohtak, Haryana. Complaint Case No. CC/18/17( Date of Filing : 09 Jan 2018 )1. Mrs. SoniyaW/o Sh. Rohit, R/o H.No. 922/9 Vishal Nagar, Rohtak. RohtakHARYANA...........Complainant(s)Versus1. Indian RailwaysFederation of Railway Off...

Case Number: 18

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Date of Filing: 09-01-2018

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Date of Upload: 22-02-2019

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.