Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
M/S. The Ministry of Railways V/S Chandershekher
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001Case No.C.C./18/2009 Dated: In the matter of: Chander Shekhar S/o Sh. Somal Chanddrati, w/o Sh. Chander Shekhar Both Resident of H.No. 27, Vill....
Case Number: 18
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Date of Filing: 02-01-2009
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Date of Upload: 20-06-2019
Union of India through Secretary Railways & Others V/S Gaurav Priyadarshi S/o Dinesh Chandra Varma
Railways Railways Union Of India
Court Name: Allahabad
Appelant Advocate Vijay Kumar
Respondant Advocate
Case Number: 489
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Date of Filing: 27-10-2016
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Date of Upload: 04-06-2019
Central Railways V/S Ku. Dipti Mahesh Agrawal
Court Name: Yavatmal
Appelant Advocate Adv. Varma
Respondant Advocate
Case Number: 17
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Date of Filing: 20-02-2017
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Date of Upload: 04-06-2019
Union Of India Ministry of Railways V/S Smt. Amita Diwan
Railways Railways Union Of India
Court Name: StateCommission
Appelant Advocate Shrimant Kumar Banerjee
Respondant Advocate P.P. Srivastava
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Complaint Case No. CC/486/2017( Date of Filing : 29 Nov 2017 )1. Smt. Amita DiwanLucknow...........Complainant(s)Versus1. Union Of India Ministry of RailwaysNew Delh...
Case Number: 486
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Date of Filing: 29-11-2017
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Date of Upload: 11-07-2019
RAILWAYS V/S RAJESH KUMER BIRTHARIY/SURAJ SINGH
Court Name: Gwalior
Appelant Advocate SATYA SHARMA
Respondant Advocate KAMAL JAIN/K.LGUPTA
Case Number: 214
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Date of Filing: 05-06-2018
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Date of Upload: 01-06-2019
North Western Railways Thrugh G.M Head Quarter. V/S Ravi Lodha s/o Fateh Chand Lodha
Court Name: StateCommission
Appelant Advocate Kishor Goar
Respondant Advocate Anil Sexna
Case Number: 35
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Date of Filing: 18-05-2012
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Date of Upload: 16-05-2019
Manager, South Estern Central Railways V/S Varun Joshi
Court Name: Durg
Appelant Advocate Mr. Prashant Sinha
Respondant Advocate
Case Number: 17
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Date of Filing: 02-06-2017
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Date of Upload: 02-05-2019
South Central Railways V/S I.Sebastian Leo Raj
Court Name: Hyderabad-II
Appelant Advocate M/s. V. Venkateswara Rao
Respondant Advocate M/s. Vijaya Sagi
Case Number: 418
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Date of Filing: 22-09-2017
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Date of Upload: 22-09-2020
WESTERN RAILWAYS V/S SONAL BEN B. UDANI
Court Name: Ahmedabad Addl
Appelant Advocate RATHIN RAVAL
Respondant Advocate K.N.SHAH
Case Number: 18
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Date of Filing: 22-10-2018
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Date of Upload: 11-04-2019
UNION OF INDIA THROUGH MINISTRY OF RAILWAYS V/S MR.SHIVSHANKAR R.SHUKLA
Railways Railways Union Of India
Court Name: StateCommission
Appelant Advocate ADV.TIWARI
Respondant Advocate
Case Number: 17
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Date of Filing: 14-09-2017
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Date of Upload: 15-04-2019
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.