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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Uttar Pradesh

STATION MANAGER INDIAN RAILWAYS V/S RAVIKARAN

Railways   Railways  

Court Name: Mahoba

Appelant Advocate AJAY KUMAR

Respondant Advocate NONE

Case Number: 143

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Date of Filing: 17-11-2017

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Date of Upload: 24-07-2019

Madhya Pradesh

THE GENARAL MANAGER OFFICE OF GM INDIAN RAILWAYS V/S PRIYANKA VISHWAKARMA

Railways   Railways  

Court Name: Bhopal

Appelant Advocate SUSHANT PANDEY

Respondant Advocate

Case Number: 15

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Date of Filing: 17-08-2015

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Date of Upload: 17-07-2019

West Bengal

Chief Commercial Manager, Eastern Railways and 2 others V/S Manas Chatterjee

Railways   Railways  

Court Name: Kolkata-I(North)

Appelant Advocate Uma Rani Guha, Sukumar Saha

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/182/2019( Date of Filing : 26 Jun 2019 )1. Manas ChatterjeeS/o Late Ramlal Chatterjee, 35, Nirmal Sengupta Sarani, Badra, Ita...

Case Number: 182

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Date of Filing: 26-06-2019

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Date of Upload: 09-07-2019

Chhattisgarh

Railways & Ors. V/S Ritesh Jindal

Railways   Railways   Jindal  

Court Name: Raipur

Appelant Advocate Shri Rajesh Bhawnani

Respondant Advocate Shri Rakesh Shukla

Case Number: 14

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Date of Filing: 11-08-2014

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Date of Upload: 08-07-2019

Chhattisgarh

Chairman Railway Board indian railways new delhi & Ors V/S Yogendra Thakar & Ors

Railways   Railways   Railway  

Court Name: Raigarh

Appelant Advocate Satayandra Singh

Respondant Advocate

Case Number: 19

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Date of Filing: 01-05-2019

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Date of Upload: 05-07-2019

Madhya Pradesh

RAILWAYS V/S OMPRAKASH MEENA

Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

O R D E R S H E E T TRANSFER APPLICATION NO. 05 OF 2019 OM PRAKASH MEENA VS WESTERN RAILWAYS THROUGH GENERAL MANAGER & ORS.DATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ON OFFICE NOTING01.07.2019 Applicant is present in person. Shri Rajeev Jain, learned counsel for ...

Case Number: 19

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Date of Filing: 28-03-2019

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Date of Upload: 01-07-2019

Kerala

KARTHIKEYAN V/S THE GENERAL MANAGER SOUTHERN RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate S RENGANATHAN

Respondant Advocate

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION SISUVIHARLANE VAZHUTHACADU THIRUVANANTHAPURAMAPPEAL NUMBER 780/15JUDGMENT DATED : 27.06.2019(Appeal filed against the order in CC.No.189/2013on the file of CDRF, Kasaragod)PRESENTHON’BLE JUSTICE SRI.K.SURENDRA MOHAN : PRES...

Case Number: 15

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Date of Filing: 08-10-2015

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Date of Upload: 19-07-2019

Telangana

1. Ministry of Railways V/S Jayant Roy

Railways   Railways  

Court Name: Hyderabad-II

Appelant Advocate M/s. Madhu Sudhan Reddy

Respondant Advocate

Case Number: 2

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Date of Filing: 24-05-2018

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Date of Upload: 29-01-2020

Maharashtra

Divisional Railway Manager, South East Central Railways (Nagpur) V/S Mr. Pradeep Kumar Kar, Through Power of Attaoney Holder Miss Amrita Kar

Railways   Railways   Railway  

Court Name: Nagpur

Appelant Advocate Self

Respondant Advocate ADV. SHRI VANDAN GADKARI

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/296/2017( Date of Filing : 17 Jul 2017 )1. Mr. Pradeep Kumar Kar, Through Power of Attaoney Holder Miss Amrita KarR/o. Plot No. 29, ...

Case Number: 296

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Date of Filing: 17-07-2017

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Date of Upload: 27-06-2019

Chhattisgarh

Station Master, Railways Station V/S Islam Qureshi

Railways   Railways  

Court Name: Durg

Appelant Advocate Mr. Shakeel Ahmed

Respondant Advocate Mr. Ashok Yadav

Case Number: 18

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Date of Filing: 22-03-2018

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Date of Upload: 04-07-2019

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.