Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
M/S. India Railways Catering and Tourism Corporation (IRCTC) & Ors V/S Charu Sharma
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI(DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002. Case No.CC. 234/2019 Dated: In the matter of: Charu SharmaD/o Late Sh. Ved Bhushan SharmaR/o-101-A, Meher Singh Colony,Tripuri, Patiala,...
Case Number: 234
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Date of Filing: 03-09-2019
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Date of Upload: 18-10-2019
WESTERN CENTRAL RAILWAYS V/S SANJAY K. GAUTAM
Court Name: StateCommission
Appelant Advocate SH.D.BUSHE
Respondant Advocate
O R D E R S H E E T FIRST APPEAL NO. 157 OF 2018 SANJAY KUMAR GAUTAM VSWESTERN CENTRAL RAILWAYDATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ON OFFICE NOTING20.09.2019 None for the appellant despite issuance of SPC for today’s date, even when the case was taken up...
Case Number: 18
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Date of Filing: 03-08-2018
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Date of Upload: 20-09-2019
RAILWAYS V/S PRABHAT PATERIYA
Court Name: Gwalior
Appelant Advocate SANDEEP NIRANKARI
Respondant Advocate K.L.GUPTA
Case Number: 175
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Date of Filing: 07-05-2018
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Date of Upload: 26-09-2019
North West Railways V/S 518/2017 Shyam Shankar
Court Name: Ganganagar
Appelant Advocate Jitender Sarpal
Respondant Advocate
Case Number: 17
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Date of Filing: 24-10-2017
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Date of Upload: 18-09-2019
MAIN MANAGER CENTRAL RAILWAYS NEW DELHI V/S RAJESH MISHRA
Court Name: Gwalior
Appelant Advocate D.K. SUKLA
Respondant Advocate
Case Number: 415
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Date of Filing: 26-08-2019
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Date of Upload: 26-09-2019
South Western Railways and another V/S Goutham Chand
Court Name: Mysore
Appelant Advocate In person
Respondant Advocate Sri.HVS
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSURUNo.1542 F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara,Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysuru-570023Complaint Case No. CC/199/2018( Date of Filing : 07 Jun 2018 )1. Goutham ChandGoutham Chand, S/o ...
Case Number: 199
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Date of Filing: 07-06-2018
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Date of Upload: 07-09-2019
Case Number: 31
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Date of Filing: 10-01-2019
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Date of Upload: 05-09-2019
JANRAL MANAGER UTTER RAILWAYS AND OTHERS V/S REKHA SHARMA
Court Name: Hathras
Appelant Advocate ARUN KUMAR SHARMA
Respondant Advocate
Case Number: 50
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Date of Filing: 09-06-2015
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Date of Upload: 02-09-2019
Chennai Suburban Railways V/S Priyadarshini
Court Name: South Chennai
Appelant Advocate Party in Person
Respondant Advocate
Date of Filing : 20.11.2018 Date of Order : 28.08.2019 DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CHENNAI (SOUTH)@ 2ND Floor, T.N.P.S.C. Road, V.O.C. Nagar, Park Town, Chennai-3.PRESENT: THIRU. M. MONY, B.Sc., L.L.B, M.L. : PRESI...
Case Number: 425
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Date of Filing: 04-12-2018
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Date of Upload: 25-09-2019
NORTHERN RAILWAYS V/S PANKAJ BANSAL
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/331/2018( Date of Filing : 02 Nov 2018 )1. PANKAJ BANSAL108/04 SEC-1 PUSHP M B ROAD, NEW DELHI 110017...........Complainant(s)Versus1. NOR...
Case Number: 331
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Date of Filing: 02-11-2018
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Date of Upload: 28-08-2019
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.