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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Madhya Pradesh

RAILWAYS V/S SMT.REMA SINGH BAGHEL

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH.B.P. YADAV

Respondant Advocate

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BHOPALPLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 378 OF 2019(Arising out of order dated 31.01.2019 passed in C.C.No.36/2019 by District Forum, Bhopal)SMT. RAMA SINGH BAGHEL. … APPELLANTVersusDIVISIONAL RAILWAY MANAG...

Case Number: 19

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Date of Filing: 20-02-2019

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Date of Upload: 02-01-2020

Madhya Pradesh

manager railways V/S hariom

Railways   Railways  

Court Name: Ujjain

Appelant Advocate shri solanki

Respondant Advocate

Case Number: 17

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Date of Filing: 07-10-2017

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Date of Upload: 27-12-2019

Uttar Pradesh

Gopal Krishan Shukla V/S Union Of India Railways

Railways   Union Of India  

Court Name: StateCommission

Appelant Advocate M H Khan

Respondant Advocate Gopal Krishn Shukla

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2009/312( Date of Filing : 26 Feb 2009 )(Arisen out of Order Dated in Case No. of District State Commission)1. Union Of India Railwaysa..............

Case Number: 2009

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Date of Filing: 26-02-2009

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Date of Upload: 31-12-2019

Madhya Pradesh

RAILWAYS V/S A.H.RAMCHANDANI

Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 12

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Date of Filing: 23-08-2014

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Date of Upload: 01-11-2019

Kerala

Southern Railways V/S Rose Marry

Railways   Railways  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/18/244( Date of Filing : 10 Jul 2018 )1. Rose Marrylekha basil,Trivandrum...........Complainant(s)Versus1. Southern RailwaysThampanoor,Trivandrum............Opp.Party(s) BEFOR...

Case Number: 18

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Date of Filing: 10-07-2018

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Date of Upload: 04-12-2019

Maharashtra

CENTRAL RAILWAYS V/S MEENAKSHI ABHISHEKH RUNGTA

Railways   Railways  

Court Name: DCF, South Mumbai

Appelant Advocate DIGAMBAR THAKARE

Respondant Advocate

Case Number: 0

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Date of Filing: 06-05-2015

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Date of Upload: 09-01-2020

Madhya Pradesh

RAILWAYS V/S PRAMOD K. KHARE

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH.S.K.TIWARI

Respondant Advocate

Case Number: 15

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Date of Filing: 08-09-2015

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Date of Upload: 15-10-2019

Telangana

South Central Railways V/S Chakali Srikanth

Railways  

Court Name: Hyderabad

Appelant Advocate

Respondant Advocate Vijaya Sagi

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM I HYDERABAD(9th Floor, Chandravihar Complex, M.J. Road, Nampally, Hyderabad 500 001)Complaint Case No. CC/481/2017( Date of Filing : 16 Nov 2017 )1. Chakali SrikanthH.No. 1.71 of 1, Chimaldari Village, Nawabpet Post, Mominpet ...

Case Number: 481

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Date of Filing: 16-11-2017

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Date of Upload: 18-11-2019

Telangana

South Central Railways V/S Bobba Aruna Chowdari

Railways  

Court Name: Hyderabad

Appelant Advocate

Respondant Advocate Vijay Sagi

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM I HYDERABAD(9th Floor, Chandravihar Complex, M.J. Road, Nampally, Hyderabad 500 001)Complaint Case No. CC/307/2017( Date of Filing : 06 Jul 2017 )1. Bobba Aruna ChowdariSaikrishna Colony, Old bowenpally, Secundrabad 11...........

Case Number: 307

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Date of Filing: 06-07-2017

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Date of Upload: 18-10-2019

Chhattisgarh

Station Master, Railways Station V/S Raghuveer Prasad

Railways   Railways  

Court Name: Durg

Appelant Advocate Mr. Rajesh Dubey

Respondant Advocate Mr. Ashok Yadav

Case Number: 18

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Date of Filing: 23-05-2018

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Date of Upload: 26-09-2019

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.