Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
Manager Indian Railways V/S Shri Vijay Jain
Court Name: Damoh
Appelant Advocate Shri Manoj Jain
Respondant Advocate NA
Case Number: 65
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Date of Filing: 10-04-2019
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Date of Upload: 04-09-2020
V. VIJAY KUMAR V/S MINISTRY OF RAILWAYS
Court Name: NCDRC
Appelant Advocate MR. ARUN KUMAR SHARMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3418 OF 2018(Against the Order dated 24/09/2018 in Appeal No. 487/2017 of the State Commission Delhi)1. MINISTRY OF RAILWAYSTHROUGH DIVISIONAL COMMERCIAL MANAGER(CLAIM0 D.R.M. OFFICE, NEW DELHI...........
Case Number: 3418
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Date of Filing: 21-12-2018
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Date of Upload: 17-06-2020
UNION OF INDIA UTTAR MADHAYA RAILWAYS DELHI V/S SMT GEETANJALI REESH MAINI
Railways Railways Union Of India
Court Name: Gwalior
Appelant Advocate MUKESH KUMAR GUPTA
Respondant Advocate
Case Number: 343
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Date of Filing: 23-07-2019
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Date of Upload: 19-06-2020
INDIAN RAILWAYS CATERING & TOURISM CORPORATION LTD. & ANR. V/S KRISHAN MOHAN LAL SHARMA
Court Name: NCDRC
Appelant Advocate MR. VIVEK SHARMA
Respondant Advocate R-2 DISPENSED VIDE ORDER DATED. 02-08-2013
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 97 OF 2013(Against the Order dated 03/10/2012 in Complaint No. 65/2012 of the State Commission Delhi) 1. SHANTI BHATTW/o Late Sh. B.D. Bhatt, R/o. House No. 607/05, Gali No. 11, Adarsh mohalla, Maujpur, DEL...
Case Number: 237
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Date of Filing: 19-03-2013
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Date of Upload: 20-02-2020
Case Number: 130
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Date of Filing: 08-08-2018
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Date of Upload: 07-02-2020
1.South Central Railways V/S Returu Satya Vara Prasad
Court Name: Hyderabad-II
Appelant Advocate M/s. B. Vijaysen Reddy
Respondant Advocate M/s. Vijay Sagi
Case Number: 473
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Date of Filing: 10-11-2017
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Date of Upload: 04-02-2020
Senior circle manager Railways V/S Rajesh Bhadoriya
Court Name: Betul
Appelant Advocate Abhay Shriwastava
Respondant Advocate Iqbal Bharti
Case Number: 12
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Date of Filing: 27-02-2018
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Date of Upload: 24-01-2020
The General Manager, Eastern Railways V/S Mr. Suman Banerjee
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/161/2017( Date of Filing : 05 May 2017 )1. Mr. Suman BanerjeeFlat B-30/6, Kalindi Housing Estate, Kolkata - 700089..............
Case Number: 161
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Date of Filing: 05-05-2017
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Date of Upload: 14-01-2020
Indian Railways V/S L.G. Dass
Court Name: North East
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 218/14In the matter of:Shri L.G. DassS/o Late Shri Anand PrakashR/o R-27, RPS, DDA FlatsMansoravar Park, ShahdaraDelhi-110032Compla...
Case Number: 218
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Date of Filing: 06-06-2014
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Date of Upload: 21-01-2020
WESTERN CENTRAL RAILWAYS V/S SMT.SAPNA SARAVGI
Court Name: StateCommission
Appelant Advocate SH.ARUN MISHRA
Respondant Advocate
Case Number: 17
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Date of Filing: 16-06-2017
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Date of Upload: 01-01-2020
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.