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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Madhya Pradesh

DRM RAILWAYS V/S ARVIND KUMAR AHIRWAR

Railways   Railways  

Court Name: StateCommission

Appelant Advocate KU.MEERA CHARAR

Respondant Advocate

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, 76, ARERA HILLS, BHOPALFIRST APPEAL NO. 1870 OF 2019ARVIND KUMAR AHIRWAR VS DRM, RAILWAY DIVISION, JHANSI & ANOTHER.O R D E R S H E E TDATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ON OFFICE NOTING31.08.2021 None f...

Case Number: 19

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Date of Filing: 07-10-2019

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Date of Upload: 02-09-2021

Madhya Pradesh

SHRI MAN MANDAL VADIJYA RAILWAYS NAGPUR V/S MR.M MUJJMIL YASIN

Railways   Railways  

Court Name: Chhindwara

Appelant Advocate SYAM

Respondant Advocate

Case Number: 53

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Date of Filing: 03-04-2019

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Date of Upload: 11-08-2021

Punjab

Union of India, Ministry of Railways V/S Ashok Kumar

Railways   Railways  

Court Name: Firozpur

Appelant Advocate Som Nath Sharma

Respondant Advocate

Case Number: 85

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Date of Filing: 13-02-2020

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Date of Upload: 07-07-2021

Madhya Pradesh

UNION OF INDIA UTTAR MADHAYA RAILWAYS ALAHABAD V/S DIWAKAR NATH GUPTA

Railways   Union Of India  

Court Name: Gwalior

Appelant Advocate MUKESH KUMAR GUPTA

Respondant Advocate kamal jain

Case Number: 341

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Date of Filing: 23-07-2019

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Date of Upload: 06-07-2021

Madhya Pradesh

RAILWAYS V/S SMT.RANJANA SHARMA

Railways  

Court Name: StateCommission

Appelant Advocate SH. SHYAMRAJ SONI

Respondant Advocate

Case Number: 13

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Date of Filing: 31-07-2014

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Date of Upload: 24-06-2021

Tripura

Area Manager, North East Frontier Railways & Another V/S Sri Arindam Paul

Railways  

Court Name: Unakoti

Appelant Advocate S. Debroy

Respondant Advocate I. Biswas

Received order dated 05/06/2021 passed by the learned State Commission. Vide order dated. 30/04/2021 passed by this Commission transfer of the instant execution Case was sought . Operative portion of the Order of the learned State Commission runs as follows:- “I vie...

Case Number: 2

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Date of Filing: 27-11-2019

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Date of Upload: 23-06-2021

Karnataka

The Secretary, Railways Employees Co.Operative Housing Society Limited V/S Shri Narayan Bhagavan

Railways   Railways   Society  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, I FLOOR, BMTC, B BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHI NAGAR, BENGALURU-27Complaint Case No. CC/922/2020( Date of Filing : 05 Nov 2020 )1. Shri Narayan BhagavanS/o Krishna Iyengar, Age...

Case Number: 922

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Date of Filing: 05-11-2020

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Date of Upload: 19-04-2021

Gujarat

INDIAN RAILWAYS & ORS V/S M A BUKHARI & ORS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate R A PATEL

Respondant Advocate K.N.SHAH

Case Number: 14

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Date of Filing: 01-12-2014

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Date of Upload: 25-03-2021

Andhra Pradesh

Dr. Smt. G. Indira Narayana V/S 1. The Union of India, Represented by its Secretary, Indian Railways and 2 others

Railways   Railways  

Court Name: StateCommission

Appelant Advocate M/s. P. Seshu Mohan

Respondant Advocate Mr. M. Hari Babu

Case Number: 251

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Date of Filing: 04-07-2019

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Date of Upload: 19-03-2021

Orissa

East Coast Railways (General Manager) V/S Rabindra Nath Debata

Railways   Railways  

Court Name: Sambalpur

Appelant Advocate Sri P. Panigrahi

Respondant Advocate

District Consumer Disputes Redressal Forum, SambalpurNear, SBI Main Branch, SambalpurComplaint Case No. CC/82/2016( Date of Filing : 03 Oct 2016 )1. Rabindra Nath DebataResident Of Panch Gachhia, Po.- Baraipali - 768006, Dist.- Sambalpur.SambalpurOdisha...........Complainant(s)Ve...

Case Number: 82

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Date of Filing: 03-10-2016

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Date of Upload: 26-07-2021

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.