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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Madhya Pradesh

SMT SEEMA JAIN V/S RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 13

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Date of Filing: 21-01-2014

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Date of Upload: 13-12-2021

Madhya Pradesh

RAILWAYS V/S DR.SHIV KUMAR

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH. AMIT TIWARI

Respondant Advocate

Case Number: 15

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Date of Filing: 25-02-2015

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Date of Upload: 23-11-2021

Rajasthan

GENERAL MANAGER NORTH RAILWAYS V/S PUNAS THOMS

Railways   Railways  

Court Name: Jaipur-II

Appelant Advocate Jerry Varughese

Respondant Advocate Vijayant

Case Number: 1589

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Date of Filing: 03-12-2015

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Date of Upload: 18-11-2021

Madhya Pradesh

Railways Rail V/S Aswane choubey

Railways  

Court Name: Jabalpur

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 13-05-2019

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Date of Upload: 17-11-2021

Goa

The Chief Commercial Manager, Western Railways V/S Mr. Sayed Inayatulla

Railways  

Court Name: South Goa

Appelant Advocate Mr. Sheikh Yahiya Abdul Rahim/ Ms. N. Sayed

Respondant Advocate

Case Number: 16

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Date of Filing: 03-03-2020

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Date of Upload: 04-10-2021

Rajasthan

RAILWAYS V/S SHYAD ASAAUL

Railways  

Court Name: Jaipur-II

Appelant Advocate

Respondant Advocate Govind

Case Number: 9

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Date of Filing: 28-12-2018

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Date of Upload: 29-09-2021

Uttar Pradesh

Rajneesh Srivastava V/S Union Of India Railways

Railways   Railways   Union Of India  

Court Name: StateCommission

Appelant Advocate Vaibhav Raj

Respondant Advocate No. Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1999/3577( Date of Filing : 17 Dec 1999 )(Arisen out of Order Dated 22/11/1999 in Case No. C/1999/19 of District Rampur)1. Union Of India Railways...

Case Number: 1999

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Date of Filing: 17-12-1999

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Date of Upload: 17-12-2021

West Bengal

The General Manager, Eastern Railways V/S Mr. Suman Banerjee

Railways  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inExecution Application No. EA/105/2018( Date of Filing : 18 Jun 2018 )InComplaint Case No. CC/161/20171. Mr. Suman BanerjeeFlat B/30/6, Kalindi Hous...

Case Number: 105

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Date of Filing: 18-06-2018

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Date of Upload: 16-09-2021

Madhya Pradesh

CENTRAL RAILWAYS V/S DHARMENDRA K. DAHERIYA

Railways   Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 21

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Date of Filing: 03-09-2021

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Date of Upload: 08-09-2021

Rajasthan

RAILWAYS V/S GOPIRAM

Railways   Railways  

Court Name: Jaipur-II

Appelant Advocate Rakesh

Respondant Advocate

Case Number: 101

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Date of Filing: 08-02-2019

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Date of Upload: 07-09-2021

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.