Railways
Latest Judgments
Total 579 Consumer Court Cases Against Railways.
RAILWAY BOARD INDIAN RAILWAYS V/S NIRMALA VATS
Court Name: North West
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/991/2017( Date of Filing : 06 Dec 2017 )1. NIRMALA VATSW/O MR.ARVIND KUMAR VATS,R/O BR-63/B,SHALIMAR BAGH,DELHI-110088..........
Case Number: 991
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Date of Filing: 06-12-2017
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Date of Upload: 14-08-2024
Divisional Manager South Western Railways Bangalore City Station V/S C John George
Court Name: Bangalore 1st & Rural Additional
Appelant Advocate
Respondant Advocate
Case Number: 46
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Date of Filing: 10-02-2023
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Date of Upload: 27-08-2024
LALITA DEVI V/S INDIAN RAILWAYS CHIEF COMMERCIAL SUPT.
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 1981
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Date of Filing: 18-07-2024
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Date of Upload: 07-08-2024
LALITA DEVI V/S INDIAN RAILWAYS CHIEF COMMERCIAL SUPT.
Court Name: StateCommission
Appelant Advocate SATINDER TIWARI
Respondant Advocate
Case Number: 471
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Date of Filing: 18-07-2024
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Date of Upload: 07-08-2024
DMR NORTH CENTRAL RAILWAYS JHANSI V/S RAKESH KUMAR JAIN S/O LATE GOVIND DAS
Court Name: Tikamgarh
Appelant Advocate BRIJ KISHOR TIWARI
Respondant Advocate
Case Number: 17
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Date of Filing: 27-02-2023
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Date of Upload: 31-07-2024
Ministry Of Railways V/S Abhijit Chakrabarti Thakur
Court Name: Jabalpur
Appelant Advocate Pranay Choubey
Respondant Advocate Mukesh Tiwari
Case Number: 0
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Date of Filing: 03-03-2016
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Date of Upload: 30-07-2024
SMT KARUNA MISHRA V/S RAILWAYS
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BHOPALPLOT NO.76, ARERA HILLS, BHOPALFIRST APPEAL NO. 281 OF 2020(Arising out of order dated 17.01.2020 passed in C.C.No.34/2016 by District Commission, Katni)GOVERNMENT OF INDIATHROUGH GENERAL MANAGER,WESTERN CENTRAL RAILWAY, J...
Case Number: 20
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Date of Filing: 19-02-2020
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Date of Upload: 05-07-2024
W.C.R. Railways V/S Smt. Mradula Gupta
Court Name: Jabalpur
Appelant Advocate G.P. Gupta
Respondant Advocate Mukesh Tiwari
Case Number: 477
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Date of Filing: 20-08-2018
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Date of Upload: 20-06-2024
Western Railways To be Served Through Divisonal Railway manager V/S Jas karan Gill
Court Name: Vadodara
Appelant Advocate Smita Varma
Respondant Advocate
Case Number: 861
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Date of Filing: 30-07-2022
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Date of Upload: 21-06-2024
CHAIRMAN AND CHIEF EXECUTIVE OFFICER INDIAN RAILWAYS V/S ROHIT SAHU
Court Name: Chhatarpur
Appelant Advocate
Respondant Advocate
Case Number: 24
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Date of Filing: 06-06-2024
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Date of Upload: 11-06-2024
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.