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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Madhya Pradesh

RAILWAYS V/S NILESH KISHAN SHARMA

Railways   Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 12

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Date of Filing: 13-02-2014

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Date of Upload: 10-06-2022

Bihar

INDIAN RAILWAYS NORTH EASTERN RAILWAYS V/S NIKHIL KUMAR MAURYA

Railways  

Court Name: Purvi champaran

Appelant Advocate

Respondant Advocate

Case Number: 6

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Date of Filing: 23-01-2021

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Date of Upload: 21-06-2022

Madhya Pradesh

SMT.YAMINI KUMAR V/S UTTAR MADHYA RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH.RAJEEV JAIN

Respondant Advocate

Case Number: 17

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Date of Filing: 31-05-2017

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Date of Upload: 06-06-2022

West Bengal

General Manager, Eastern Railways V/S Asoke Kumar Das

Railways  

Court Name: Murshidabad

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal CommissionBerhampore, Murshidabad.Complaint Case No. CC/114/2020( Date of Filing : 03 Dec 2020 )1. Asoke Kumar Das39/1 Alepkhan Moholla Road, Gorabazar, P.O. & P.S. Berhampore, Dist. Murshidabad, Pin 742101...........Complainant(s)Versus1. Gen...

Case Number: 114

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Date of Filing: 03-12-2020

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Date of Upload: 31-05-2022

Rajasthan

Case Number: 20

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Date of Filing: 01-02-2019

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Date of Upload: 31-05-2022

Tamil Nadu

The Chief Commercial Manager North western Railways V/S Mr.Prakash Singhi

Railways   Railways  

Court Name: North Chennai

Appelant Advocate M/s.S.Nambi Arooran

Respondant Advocate Mr.K.Muthamil Raja op1 & 4

Complaint presented on :06.07.2018 Date of disposal :30.06.2022DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI (NORTH)@ 2ND Floor, T.N.P.S.C. Road, V.O.C. Nagar, Park Town, Chennai – 600 003. PRESENT : THIRU. G. VINOBHA, M.A., B.L., :PRESIDENT TMT. KAVITHA KANNAN, ...

Case Number: 84

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Date of Filing: 29-08-2018

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Date of Upload: 08-07-2022

Tamil Nadu

The Chief Commercial Manager North wastern Railways V/S Mrs.Pooja Singhi w/o.Vikash Kumar singhi

Railways   Railways  

Court Name: North Chennai

Appelant Advocate Mrs.Nambi Arooran

Respondant Advocate

Complaint presented on :06.07.2018 Date of disposal :30.06.2022DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI (NORTH)@ 2ND Floor, T.N.P.S.C. Road, V.O.C. Nagar, Park Town, Chennai – 600 003. PRESENT : THIRU. G. VINOBHA, M.A., B.L., :PRESIDENT TMT. KAVITHA KANNAN, ...

Case Number: 85

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Date of Filing: 11-09-2018

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Date of Upload: 09-07-2022

Madhya Pradesh

SMT.PRATIBHA SINGH V/S RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH.H.S.RAJPUT

Respondant Advocate

Case Number: 18

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Date of Filing: 11-12-2018

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Date of Upload: 09-05-2022

Madhya Pradesh

/ SURJEET SINGH V/S GOVT. OF INDIA RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 24-11-2014

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Date of Upload: 21-04-2022

Madhya Pradesh

V.N.PARIEKH V/S RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 12-01-2015

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Date of Upload: 21-04-2022

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.