Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
Southern Railways Rep by its General manager V/S Ramkumar Garg, Suroj Garg
Court Name: North Chennai
Appelant Advocate Jayanthi, K.Shah
Respondant Advocate M/s.K.Muthamil raja op
Complaint presented on :09.05.2017Date of disposal :29.07.2022DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI (NORTH)@ 2ND Floor, T.N.P.S.C. Road, V.O.C. Nagar, Park Town, Chennai – 600 003. PRESENT : THIRU. G. VINOBHA, M.A., B.L., :PRESIDENT TMT. KAVITHA KANNAN, M...
Case Number: 89
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Date of Filing: 27-07-2017
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Date of Upload: 16-09-2022
Mandliya Adhikshak Northen Railways V/S Abhishek Kumar
Court Name: StateCommission
Appelant Advocate Self (By Post)
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/66/2022( Date of Filing : 01 Feb 2022 )(Arisen out of Order Dated 30/10/2021 in Case No. C/2015/63 of District Shahjahanpur)1. Abhishek KumarS/o R...
Case Number: 66
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Date of Filing: 01-02-2022
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Date of Upload: 28-07-2022
Indian Railways Through Its Ticket Booking Officer V/S Pawan Gaur
Court Name: Jaipur-IV
Appelant Advocate Pawan Gaur
Respondant Advocate
Case Number: 387
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Date of Filing: 20-06-2022
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Date of Upload: 21-07-2022
Central Railways V/S 287/2017 Hari Krishan
Court Name: Ganganagar
Appelant Advocate Ashok Goswami
Respondant Advocate
Case Number: 17
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Date of Filing: 19-06-2017
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Date of Upload: 19-07-2022
UNION OF INDIA, MINISTRY OF RAILWAYS TRHOUGH THE GENERAL MANAGER, V/S MRS. MANJU TANSUKHRAJ DHARIWAL
Court Name: DCF, South Mumbai
Appelant Advocate SHITAL DUMRALIA
Respondant Advocate
Case Number: 159
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Date of Filing: 27-07-2015
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Date of Upload: 02-11-2022
ANIL KUMAR V/S RAILWAYS
Court Name: StateCommission
Appelant Advocate SH.H.S.RAJPUT
Respondant Advocate
Case Number: 18
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Date of Filing: 11-12-2018
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Date of Upload: 11-07-2022
INDIAN RAILWAYS THROUGH GENERAL MANAGER OF CENTRAL RAILWAY V/S 1. MR. BHANU PRAKASH SHUKLA, 2. MRS. MEENA BHANU SHUKLA
Court Name: Additional DCF, Thane
Appelant Advocate ANJALI VORA
Respondant Advocate
Case Number: 20
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Date of Filing: 19-10-2020
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Date of Upload: 21-07-2022
Case Number: 15
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Date of Filing: 18-09-2015
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Date of Upload: 22-06-2022
Case Number: 51
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Date of Filing: 28-01-2019
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Date of Upload: 20-07-2022
Birendera Kumar Paswan V/S The Divisional Railways Manager
Court Name: StateCommission
Appelant Advocate Vaneet Mittal & Amit Gupta Adv.
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHAppeal No.:58 of 2022Date of Institution:19.05.2022Date of Order:09.06.2022The Divisional Railway Manager, Divisional Office, Northern Railway, Ambala Cantt.The Station Master, Northern Railway, Industrial Area I, Daria...
Case Number: 58
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Date of Filing: 19-05-2022
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Date of Upload: 17-06-2022
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.