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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Madhya Pradesh

SHRIMAN MAHAPRAVANDAK RAILWAYS BHOPAL V/S MR PRAKALP JAIN

Railways   Railways  

Court Name: Chhindwara

Appelant Advocate MR. ANIL MISHRA

Respondant Advocate

...

Case Number: 59

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Date of Filing: 18-07-2020

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Date of Upload: 11-10-2022

Maharashtra

GENERAL MANAGERS OFFICE CENTRAL RAILWAYS V/S POONAM KANWAR

Railways   Railways  

Court Name: DCF, South Mumbai

Appelant Advocate RAMESH KUMAR SINGH

Respondant Advocate

Case Number: 19

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Date of Filing: 16-11-2019

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Date of Upload: 16-09-2022

Uttar Pradesh

Krishnanand Mishra V/S Secreatary Indian Railways

Railways   Railways  

Court Name: StateCommission

Appelant Advocate Sandhya Dubey

Respondant Advocate Dinesh Kumar Ojha & Satish Chandra Srivastava

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/309/2021( Date of Filing : 28 Jun 2021 )(Arisen out of Order Dated 18/02/2021 in Case No. C/2015/357 of District Pratapgarh)1. Secreatary Indian R...

Case Number: 309

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Date of Filing: 28-06-2021

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Date of Upload: 15-09-2022

Madhya Pradesh

MAHAPRAVANDAK DAKSHIN RAILWAYS JON V/S MR. PALASH NAGVANSHI

Railways   Railways  

Court Name: Chhindwara

Appelant Advocate SYAM

Respondant Advocate

Case Number: 1

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Date of Filing: 01-01-2019

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Date of Upload: 15-09-2022

Uttar Pradesh

Smt. Neelam Gupta V/S G.M. North Central Railways

Railways   Railways  

Court Name: StateCommission

Appelant Advocate Ganesh Chandra Rai

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/808/2022( Date of Filing : 22 Aug 2022 )(Arisen out of Order Dated 24/06/2022 in Case No. Caveat Cases No. C/2012/104 of District Lucknow-II)1. G....

Case Number: 808

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Date of Filing: 22-08-2022

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Date of Upload: 15-09-2022

Gujarat

WESTARN RAILWAYS V/S KANUBHAI AMBALAL GOHIL

Railways  

Court Name: Bharuch

Appelant Advocate M.M. KANSARA

Respondant Advocate S.S. HAFIJ

Case Number: 17

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Date of Filing: 03-04-2017

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Date of Upload: 12-09-2022

Madhya Pradesh

West Middle Railways Jabalpur V/S Jaya Shrivastava

Railways   Railways  

Court Name: Bhopal-II

Appelant Advocate Sunil Ray

Respondant Advocate

Case Number: 0

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Date of Filing: 15-03-2018

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Date of Upload: 14-09-2022

Madhya Pradesh

RAILWAYS V/S ANIL K. DESHMUKH

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH.UMESHWAR DAYAL

Respondant Advocate

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BHOPAL PLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 872 OF 2017(Arising out of order dated 26.04.2017 passed in C.C.No.31/2015 by the District Commission, Betul)KU. VAISHALI DESHMUKH. … APPELLANT.VersusSENIOR DIVISI...

Case Number: 17

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Date of Filing: 18-05-2017

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Date of Upload: 18-09-2022

Madhya Pradesh

RAILWAYS V/S KU.VAISHALI DESHMUKH

Railways  

Court Name: StateCommission

Appelant Advocate SH.UMESHWAR DAYAL

Respondant Advocate

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BHOPAL PLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 872 OF 2017(Arising out of order dated 26.04.2017 passed in C.C.No.31/2015 by the District Commission, Betul)KU. VAISHALI DESHMUKH. … APPELLANT.VersusSENIOR DIVISI...

Case Number: 17

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Date of Filing: 18-05-2017

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Date of Upload: 18-09-2022

Madhya Pradesh

RAILWAYS V/S KU.NITIKA DESHMUKH

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH.UMESHWAR DAYAL

Respondant Advocate

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BHOPAL PLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 872 OF 2017(Arising out of order dated 26.04.2017 passed in C.C.No.31/2015 by the District Commission, Betul)KU. VAISHALI DESHMUKH. … APPELLANT.VersusSENIOR DIVISI...

Case Number: 17

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Date of Filing: 18-05-2017

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Date of Upload: 18-09-2022

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.