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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Madhya Pradesh

RAILWAYS NAGPUR V/S MR. SANDEEP JAIN

Railways   Railways  

Court Name: Chhindwara

Appelant Advocate SYAM

Respondant Advocate

Case Number: 121

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Date of Filing: 04-09-2019

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Date of Upload: 12-12-2022

Madhya Pradesh

RAJENDRA PRASAD V/S UNION OF INDIA - RAILWAYS

Railways   Railways   Union Of India  

Court Name: StateCommission

Appelant Advocate SH.HIMANCHAL SHARMA

Respondant Advocate

Case Number: 17

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Date of Filing: 29-07-2017

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Date of Upload: 03-11-2022

Orissa

The Divisional Finance Manager South East Central Railways V/S Mayarusi Naik,aged about 38 years

Railways   Railways   Finance  

Court Name: Kalahandi

Appelant Advocate A.K Pattjohsi & Associate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KALAHANDINEAR TV CENTRE PADA, BHAWANIPATANA, KALAHANDI ODISHA, PIN 766001Complaint Case No. CC/5/2020( Date of Filing : 09 Jan 2020 )1. Mayarusi Naik,aged about 38 yearsS/O-Dukhalu Naik At-Makhala Po/-Ucchala,Golamunda,Dist-Kalahan...

Case Number: 5

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Date of Filing: 09-01-2020

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Date of Upload: 02-11-2022

Maharashtra

THE DIVISIONAL RAILWAYS MANAGER ( COMMERCIAL) CENTRAL RAILWAY NAGPUR V/S MRS. R. SRIDEVI

Railways   Railways   Railway  

Court Name: Nagpur

Appelant Advocate ADV. MAHENDRA LIMAYE

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/275/2020( Date of Filing : 11 Aug 2020 )1. MRS. R. SRIDEVIR/O. NISHIGANDH APARTMENT, 7, GOKULPETH, NAGPUR-440010NAGPURMAHARASHT...

Case Number: 275

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Date of Filing: 11-08-2020

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Date of Upload: 09-11-2022

Delhi

NORTHERN RAILWAYS V/S JASWIR RAI MOHINDRU

Railways   Railways  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

Case Number: 327

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Date of Filing: 30-10-2018

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Date of Upload: 22-10-2022

Telangana

The Union of India Ministry of Railways V/S Shri Ramakanth Jagu

Railways   Railways   Union Of India  

Court Name: Hyderabad-II

Appelant Advocate M.A. Madhumathi

Respondant Advocate

Case Number: 0

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Date of Filing: 03-03-2017

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Date of Upload: 22-10-2022

Rajasthan

RAILWAYS V/S MOOLCHAND AGARWAL

Railways   Railways  

Court Name: Ajmer

Appelant Advocate

Respondant Advocate

Case Number: 72

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Date of Filing: 17-10-2022

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Date of Upload: 18-11-2022

Madhya Pradesh

BHARAT SHASAH JANRAL MENEZER RAILWAYS V/S MR.PRADEEP NAYAK

Railways   Railways  

Court Name: Chhindwara

Appelant Advocate MR. DIMPAL PATIL

Respondant Advocate

Case Number: 66

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Date of Filing: 02-05-2019

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Date of Upload: 10-01-2023

Chandigarh

Ministry of Railways V/S Ram Veer

Railways   Railways  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate Sunil K Shore, adv.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-IIU.T. CHANDIGARHConsumer Complaint No.:220/2019Date of Institution:10.04.2019Date of Decision:14.10.20221. Ram Veer S/o. Sh. Ram Lal, House No.1191-A, Sector – 28B, Chandigarh.2. Mamta Verma W/o. Sh. Ram Veer, House No.1191-A...

Case Number: 220

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Date of Filing: 10-04-2019

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Date of Upload: 21-10-2022

Bihar

Station Master, Siwan Railways Station Siwan And Others V/S Abdul Majid Khan, S/O-Late Saied Khan

Railways   Railways  

Court Name: Siwan

Appelant Advocate Sudhir Kumar Singh

Respondant Advocate

Case Number: 172

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Date of Filing: 01-08-2016

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Date of Upload: 08-10-2022

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.