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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Rajasthan

General Manager Railways V/S Pyare Lal Kol

Railways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 551

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Date of Filing: 01-12-2021

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Date of Upload: 25-01-2023

Orissa

P. Kanaka Rao, V/S General Manager, Indian Railways Catering & Tourism Corporation Ltd.,

Railways   Railways  

Court Name: StateCommission

Appelant Advocate M/s.P.K.Mihsra & Assoc.

Respondant Advocate M/s. B.N. Udgata & Assoc.

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/80/2011( Date of Filing : 07 Mar 2011 )(Arisen out of Order Dated 02/02/2011 in Case No. CC/105/2009 of District Koraput)1. General Manager, Indian Railways Catering & Tourism Corporation Ltd., 9...

Case Number: 80

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Date of Filing: 07-03-2011

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Date of Upload: 20-02-2023

Madhya Pradesh

WESTERN RAILWAYS V/S SMT.ASHA GARG

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH.SURESH INDOREKAR

Respondant Advocate

Case Number: 17

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Date of Filing: 12-06-2017

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Date of Upload: 08-12-2022

Karnataka

Indian Railways Head Quarters, Shivaji Complex, New Delhi V/S Shaik Anwar, Thanisandra, Bengaluru

Railways  

Court Name: Chikmagalur

Appelant Advocate In Person

Respondant Advocate

Case Number: 86

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Date of Filing: 17-11-2022

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Date of Upload: 19-12-2022

Bihar

MINISTRY OF RAILWAYS V/S MD IMRAN AHMAD

Railways   Railways  

Court Name: Pashchim Champaran

Appelant Advocate

Respondant Advocate Adv. Prabhakar Mishra, Durgesh Kumar Gupta, Adv. Rajan Kumar Chaturvedy

Case Number: 32

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Date of Filing: 09-06-2021

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Date of Upload: 05-12-2022

Orissa

General Manager,Sourthern Eastern Railways V/S Mohit Agarwal

Railways  

Court Name: Cuttak

Appelant Advocate M Agarwal

Respondant Advocate B S Rayaguru

IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION,CUTTACK.C.C.No.71/2014(Mr.) Mohit Agarwal,S/O:Sri Binod Agarwal,Permanently residing at Sree Ram Kutir,Hazari Lane,Telenga Bazar,Cuttack-753009,Orissa. ... Complainant. Vrs.Southern Eastern Railways,Howrah Division,...

Case Number: 71

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Date of Filing: 27-05-2014

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Date of Upload: 26-12-2022

Kerala

Indian Railways V/S P.S.Ganapathy

Railways   Railways  

Court Name: Trissur

Appelant Advocate Adv.Saji Joseph

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMAYYANTHOLETHRISSUR-3Complaint Case No. CC/15/758( Date of Filing : 01 Dec 2015 )1. P.S.Ganapathys/o Subrahamaniyan 'Vindhya'Cherpu,thrissur Now residing at perumbuzha kollam...........Complainant(s)Versus1. Indian Railways Rep by Chairman Railway ...

Case Number: 15

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Date of Filing: 01-12-2015

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Date of Upload: 10-11-2022

Madhya Pradesh

RAMCHANDRA V/S WESTERN RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH.H.S.RAJPUT

Respondant Advocate

Case Number: 18

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Date of Filing: 14-08-2018

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Date of Upload: 03-11-2022

Tamil Nadu

The Divisional Railways Manager DRM southern Railways The Ticket Reservation Supervisor V/S D.Jayabalachandran

Railways   Railways  

Court Name: Thiruvallur

Appelant Advocate Party in Person

Respondant Advocate PMR Associates, S.Pramila Iyer

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMTHIRUVALLURNo.1-D, C.V.NAIDU SALAI, 1st CROSS STREET,THIRUVALLUR-602 001Complaint Case No. RBT/CC/113/20221. D.JayabalachandranArulmurugan Nager kilkattalai ch-117...........Complainant(s)Versus1. The Divisional Railways Manager DRM south...

Case Number: 0

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Date of Filing: 29-06-2022

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Date of Upload: 06-01-2023

Madhya Pradesh

THE GENERAL MAMAHER WEST CENTRAL RAILWAYS V/S SANDHYA SINGH

Railways   Railways  

Court Name: Gwalior

Appelant Advocate AMIT ANAND SHARMA

Respondant Advocate

Case Number: 261

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Date of Filing: 28-04-2021

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Date of Upload: 01-11-2022

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.