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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Uttar Pradesh

INDIAN RAILWAYS V/S TUSHAR VISHWAS

Railways  

Court Name: Azamgarh

Appelant Advocate RAZIQ ZAFAR

Respondant Advocate

Case Number: 120

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Date of Filing: 11-08-2017

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Date of Upload: 13-03-2023

Delhi

MR. SHASHI RANJAN DUBEY & ANR. V/S INDIAN RAILWAYS

Railways   Railways  

Court Name: StateCommission

Appelant Advocate RAJIV RANJAN PRASAD

Respondant Advocate

Case Number: 123

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Date of Filing: 27-07-2022

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Date of Upload: 09-02-2023

Uttar Pradesh

INDIAN RAILWAYS V/S ARUN KUMAR SHARMA

Railways   Railways  

Court Name: Muradabad-I

Appelant Advocate

Respondant Advocate

Case Number: 125

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Date of Filing: 30-12-2022

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Date of Upload: 08-02-2023

Madhya Pradesh

WESTERN RAILWAYS V/S SWATI

Railways  

Court Name: StateCommission

Appelant Advocate BY POST

Respondant Advocate

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 910 OF 2017(Arising out of order dated 27.04.2017 passed in C.C.No.84/2016 by District Commission, Ratlam)SWATI D/O SHRI JITENDRA S. SHAH,R/O 23, SRIJAN, VAKEEL COLONY,RATLAM (M.P...

Case Number: 17

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Date of Filing: 25-05-2017

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Date of Upload: 17-04-2023

Uttar Pradesh

Railways V/S Rama Shankar Gupta

Railways   Railways  

Court Name: Faizabad

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 10-04-2003

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Date of Upload: 15-02-2023

Madhya Pradesh

WESTERN CENTRAL RAILWAYS V/S ANWAR UL HAK

Railways   Railways  

Court Name: StateCommission

Appelant Advocate SH.A.R.TAUNK

Respondant Advocate

Case Number: 16

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Date of Filing: 25-07-2016

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Date of Upload: 10-02-2023

Andhra Pradesh

The Chief Parcel Supervisor,Central Railways V/S R.S.Raja kumar

Railways  

Court Name: Anantapur

Appelant Advocate S.Surendra Chary

Respondant Advocate Set exparte

Case Number: 34

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Date of Filing: 18-08-2020

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Date of Upload: 03-02-2023

Delhi

NORTHERN RAILWAYS V/S ALPANA KUMARI

Railways   Railways  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-IIUdyog Sadan, C-22 & 23, Qutub Institutional Area(Behind Qutub Hotel), New Delhi- 110016Case No.219/2018Alpana KumariW/o Sh. Chander Shekar Rana,R/o Vill & P.O. Hatli, The Bangana, Distt Una,Himachal Pradesh-174307Present a...

Case Number: 219

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Date of Filing: 01-08-2018

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Date of Upload: 20-02-2023

Madhya Pradesh

UNION OF INDIA RAILWAYS V/S RAJNEESH TRIVEDI

Railways   Railways   Union Of India  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 19

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Date of Filing: 20-03-2019

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Date of Upload: 03-02-2023

Delhi

Indian Railways V/S L.G. Dass

Railways   Railways  

Court Name: North East

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No.236/15In the matter of:Sh. L.G DassR-2, Rita Block, Main Market,Shakarpur, Delhi-110092 ComplainantVersusIndian Railways(Throug...

Case Number: 236

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Date of Filing: 08-07-2015

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Date of Upload: 16-01-2023

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.