Railways
Latest Judgments
Total 585 Consumer Court Cases Against Railways.
MINISTRY OF RAILWAYS V/S RAM VEER S/O RAM LAL
Court Name: StateCommission
Appelant Advocate In Person
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHAppeal No.:153 of 2022Date of Institution:24.11.2022Date of Decision:06.04.20231] Ram Veer S/o. Sh. Ram Lal, House No.1191-A, Sector – 28B, Chandigarh.2] Mamta Verma W/o Sh. Ram Veer, House No.1191-A, Sector-28B, ...
Case Number: 153
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Date of Filing: 23-11-2022
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Date of Upload: 08-04-2023
Radheshyam Kedia, V/S General Manager, South Eastern Railways
Court Name: StateCommission
Appelant Advocate Mr. B.S. Rayaguru
Respondant Advocate M/s. S.K. Sarangi & Assoc.
IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/113/2010( Date of Filing : 18 Feb 2010 )(Arisen out of Order Dated in Case No. of District )1. General Manager, South Eastern Railways Garden Reach, Kolkat, West Bengal............Appellant(s)Ver...
Case Number: 113
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Date of Filing: 18-02-2010
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Date of Upload: 19-04-2023
KANHAIYA KUMAR V/S RAILWAYS
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PLOT NO.76, ARERA HILLS, BHOPALFIRST APPEAL NO. 2453 OF 2019(Arising out of order dated 27.11.2019 passed in C.C.No.443/2016 by the District Commission, Indore-1)1. GENERAL MANAGER, WESTERN RAILWAY, INDORE (M.P.)2. DIVISIONAL MA...
Case Number: 19
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Date of Filing: 28-12-2019
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Date of Upload: 20-03-2023
Union Of India Railways V/S Shankar Dev
Railways Railways Union Of India
Court Name: StateCommission
Appelant Advocate Vijay Vikram Singh & Piyush Mani Tripathi
Respondant Advocate Sharad Kumar Srivastava
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Complaint Case No. CC/42/2021( Date of Filing : 06 Dec 2021 )1. Shankar DevC/o Indira Dutta Flat No. 106 indraprasth Landmark Apartments Rahim Nagar 35 PAC Battalion...
Case Number: 42
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Date of Filing: 06-12-2021
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Date of Upload: 23-03-2023
WESTERN CENTRAL RAILWAYS V/S SMT.SWATI ASEEM GOERGE
Court Name: StateCommission
Appelant Advocate SH.ARUN MISHRA
Respondant Advocate
M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 1116 OF 2017(Arising out of order dated 19.05.2017 passed in C.C.No.519/2015 by District Commission, Jabalpur-2)SMT. SWATI ASEEM GEORGE,W/O SHRI ASEEM RAJ GEORGE,R/O HOUSE NO.7/14...
Case Number: 17
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Date of Filing: 20-06-2017
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Date of Upload: 09-03-2023
UNION OF INDIA - RAILWAYS V/S SMT.DIPIKA VYAS
Court Name: StateCommission
Appelant Advocate SH.M.BHATNAGAR
Respondant Advocate
M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 2026 OF 2017(Arising out of order dated 04.09.2017 passed in C.C.No.281/2016 by District Commission, Sagar)SMT. DIPIKA VYAS,W/O SHRI VISHAL KUMAR VYAS,R/O FLAT NO.31, ARJUN COMPLE...
Case Number: 17
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Date of Filing: 10-10-2017
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Date of Upload: 09-03-2023
DRM(C) INDIAN RAILWAYS V/S PRIYANSHU MAHESHWARI
Court Name: Central Delhi
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/11/2019( Date of Filing : 15 Jan 2019 )1. PRIYANSHU MAHESHWARIADD. - L 2 , SUPREEME COURT OF INDIA, NEW DELHI, INDIA-110001............Complainant(s)Versus1. DRM(C) INDIAN RAILWAYSINDIAN RAILWAYS, NEW DELHI-INDIA -110001.............Opp.Party...
Case Number: 11
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Date of Filing: 15-01-2019
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Date of Upload: 29-05-2023
JAIPRAKASH V/S RAILWAYS
Court Name: StateCommission
Appelant Advocate SH.H.S.RAJPUT
Respondant Advocate
M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 2142 OF 2017(Arising out of order dated 26.09.2017 passed in C.C.No.435/2015 by District Commission, Indore-1)1. CHAIRMAN, RAILWAY BOARD INDIA, RAILWAY BHAWAN, NEW DELHI, INDIA2. ...
Case Number: 17
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Date of Filing: 28-10-2017
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Date of Upload: 09-03-2023
The General Manager,South Central Railways V/S D. Chaya Devi
Court Name: Chittoor
Appelant Advocate M Anand
Respondant Advocate R.S.Ananda Krishna Raju
Case Number: 12
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Date of Filing: 22-04-2019
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Date of Upload: 27-02-2023
Union Of India Railways V/S Indra Bhushan Pathak
Railways Railways Union Of India
Court Name: StateCommission
Appelant Advocate Alok Sinha
Respondant Advocate No. Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2008/1376( Date of Filing : 21 Jul 2008 )(Arisen out of Order Dated in Case No. of District State Commission)1. Indra Bhushan Pathaka...........Ap...
Case Number: 2008
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Date of Filing: 21-07-2008
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Date of Upload: 15-02-2023
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Common FAQ
Question : Am I eligible to file case against Railways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railways ?
Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.