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Railways

Latest Judgments

Total 585 Consumer Court Cases Against Railways.

Punjab

The General Manager, Northern Railways V/S Tarsem Kapoor

Railways  

Court Name: Jalandhar

Appelant Advocate Vinod Attri

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Execution Application No. EA/34/2023( Date of Filing : 28 Apr 2023 )InComplaint Case No. CC/525/20191. Tarsem KapoorTarsem Kapoor aged about year...

Case Number: 34

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Date of Filing: 28-04-2023

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Date of Upload: 21-11-2024

Madhya Pradesh

ALOK SHRIVASTAVA V/S DAKSHIN POORV MADHYA RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate SH.HIMANCHAL K. SHARMA

Respondant Advocate

Case Number: 17

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Date of Filing: 22-02-2017

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Date of Upload: 07-11-2024

Madhya Pradesh

AJAY SINGH BAGHEL V/S RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate SH.H.S.RAJPUT

Respondant Advocate

Case Number: 18

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Date of Filing: 11-12-2018

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Date of Upload: 07-11-2024

Madhya Pradesh

ANINDEY KHARE V/S RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate SH.RAJEEV JAIN

Respondant Advocate

Case Number: 18

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Date of Filing: 29-11-2018

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Date of Upload: 05-11-2024

Chandigarh

Ministry of Railways V/S Brij Narayan Singh

Railways  

Court Name: DF-II

Appelant Advocate Devinder Kumar

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II, U.T. CHANDIGARH======Consumer Complaint No:405 of 2022Date of Institution:06.05.2022Date of Decision:28.10.2024Brij Narayan Singh son of Sh.Ram Sen Singh, aged about 42 years, resident of House No.479, Sector 25-D, Chandigarh. &...

Case Number: 405

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Date of Filing: 06-05-2022

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Date of Upload: 29-10-2024

NCDRC

MR. SHASHI RANJAN DUBEY V/S INDIAN RAILWAYS

Railways  

Court Name: NCDRC

Appelant Advocate SWATI MISHRA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 756 OF 2024 IN RP/2888/20231. INDIAN RAILWAYSMINISTRY OF RAILWAY, THROUGH ITS CHAIRMAN, GOVERNMENT OF INDIA, RAIL BHAWAN, ,NEW DELHINEW DELHIDELHI...........Appellants(s)Versus1. MR. SHASHI RA...

Case Number: 756

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Date of Filing: 15-10-2024

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Date of Upload: 04-11-2024

Madhya Pradesh

RAILWAYS V/S SMT.ANIMA UBEJA

Railways  

Court Name: StateCommission

Appelant Advocate SH.R.TIWARI

Respondant Advocate

Case Number: 19

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Date of Filing: 13-08-2019

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Date of Upload: 24-10-2024

Madhya Pradesh

SMT.ANIMA UBEJA V/S WESTERN RAILWAYS

Railways  

Court Name: StateCommission

Appelant Advocate SH.H.S. RAJPUT

Respondant Advocate

Case Number: 19

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Date of Filing: 13-08-2019

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Date of Upload: 24-10-2024

Rajasthan

Bharat Sangh, Indian Railways V/S 54/2020 Mahadev Prasad Midha

Railways  

Court Name: Ganganagar

Appelant Advocate Manish Bhardwaj

Respondant Advocate

Case Number: 20

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Date of Filing: 06-03-2020

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Date of Upload: 01-10-2024

Uttar Pradesh

Northern Railways And Others V/S Bhagwat Prasad Garg

Railways  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate None

Case Number: 659

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Date of Filing: 03-07-2019

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Date of Upload: 03-10-2024

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Common FAQ

Question : Am I eligible to file case against Railways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railways ?

Answer : A complaint may be made against Railways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.