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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

Orissa

1. The Genetal Manager, South Eastern Central Railway Zone, V/S Ranjan Kumar Dang

Railway  

Court Name: Sambalpur

Appelant Advocate Ad. P.Mahapatra & Associates

Respondant Advocate

District Consumer Disputes Redressal Commission, SambalpurNear, SBI Main Branch, SambalpurUploaded by Office AssistanceComplaint Case No. CC/231/2023( Date of Filing : 12 Dec 2023 )1. Ranjan Kumar DangS/O-Rama Dang, R/O- Chaitanya Nagar, Sakhipada, Ps-Town, Dist-Sambalpur-768001,...

Case Number: 231

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Date of Filing: 12-12-2023

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Date of Upload: 14-08-2024

Rajasthan

GENERAL MANAGER, NORTH WEST RAILWAY V/S SMT RAJNI W/O SHRI RAKESH VAISHNAV

Railway  

Court Name: StateCommission

Appelant Advocate VIKAS YADAV

Respondant Advocate

Case Number: 65

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Date of Filing: 09-02-2024

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Date of Upload: 12-08-2024

Madhya Pradesh

WESTERN RAILWAY DRM OFFICE V/S BINA BATRA

Railway  

Court Name: Ratlam

Appelant Advocate ANJANA RANA

Respondant Advocate ABSENT

Case Number: 20

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Date of Filing: 13-01-2020

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Date of Upload: 12-08-2024

Delhi

RAILWAY BOARD INDIAN RAILWAYS V/S NIRMALA VATS

Railways   Railway  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/991/2017( Date of Filing : 06 Dec 2017 )1. NIRMALA VATSW/O MR.ARVIND KUMAR VATS,R/O BR-63/B,SHALIMAR BAGH,DELHI-110088..........

Case Number: 991

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Date of Filing: 06-12-2017

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Date of Upload: 14-08-2024

Uttar Pradesh

Dr Pradeep Kumar V/S Indian Railway Catering and Touriesm

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Prem Prakash Srivastava

Respondant Advocate Vimal Yadav & Sushil Kumar Sharma

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2012/262( Date of Filing : 09 Feb 2012 )(Arisen out of Order Dated in Case No. of District State Commission)1. Indian Railway Catering and Touries...

Case Number: 2012

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Date of Filing: 09-02-2012

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Date of Upload: 12-08-2024

Uttar Pradesh

Dr Pradeep Kumar V/S Northern Central Railway

Railway  

Court Name: StateCommission

Appelant Advocate Rajendra Singh & P.P. Srivastava,Pradeep Mishra,Arun Tandan

Respondant Advocate Sushil Kumar Sharma & Vimal Yadav

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2012/410( Date of Filing : 29 Feb 2012 )(Arisen out of Order Dated in Case No. of District State Commission)1. Northern Central Railwaya.............

Case Number: 2012

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Date of Filing: 29-02-2012

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Date of Upload: 12-08-2024

Rajasthan

GENERAL MANAGER NORTH WESTERN RAILWAY V/S SATYA NARAYAN KHANDELWAL S/O LATE SHRI SHYAM SUNDAR KHANDELWAL

Railway  

Court Name: StateCommission

Appelant Advocate SATYA NARAYAN KHANDELWAL

Respondant Advocate Maya Bansal

Case Number: 58

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Date of Filing: 05-02-2024

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Date of Upload: 13-08-2024

Madhya Pradesh

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD V/S ABHISHEK NAGOTIYA

Railway   Indian Railway  

Court Name: Sidhi

Appelant Advocate

Respondant Advocate DHARMOTTAM PANDEY

Case Number: 58

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Date of Filing: 18-02-2022

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Date of Upload: 08-08-2024

Kerala

Chief Executive Officer,Indian Railway Board., V/S Binoy Thomas

Railway  

Court Name: Kannur

Appelant Advocate P.Sunil Kumar

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/275/2023( Date of Filing : 29 Jul 2023 )1. Binoy ThomasS/o Late Thomas,Omathadathil House,Karuvanchal.P.O,Thaliparamba taluk-670571............Complainant(s)Versus1. Chief Executive Officer,Indian Railway Board.,...

Case Number: 275

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Date of Filing: 29-07-2023

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Date of Upload: 12-08-2024

Telangana

1.Union of India, South Central Railway V/S Smt. Mehabuba Khatoon

Railway  

Court Name: Hyderabad

Appelant Advocate Adv. Ms Vijaya Sagi

Respondant Advocate Adv. K.Srinivasa Rao

Case Number: 339

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Date of Filing: 14-08-2023

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Date of Upload: 19-08-2024

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.