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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Madhya Pradesh

Case Number: 306

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Date of Filing: 16-10-2019

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Date of Upload: 25-04-2023

Tamil Nadu

Vijay prabhakar T.T.E central railway station and Two others V/S Sri.K.Ravichandran

Railway  

Court Name: Madurai

Appelant Advocate Party in person

Respondant Advocate

Case Number: 61

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Date of Filing: 05-04-2019

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Date of Upload: 22-06-2023

Uttar Pradesh

RAILWAY V/S JAGDISH KUMAR KEN

Railway  

Court Name: Ghaziabad

Appelant Advocate AMIT KUMAR

Respondant Advocate

Case Number: 115

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Date of Filing: 14-03-2013

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Date of Upload: 14-03-2023

Kerala

m/s Hotel Sandhi palace Railway Jun chengannur.P.o V/S Varnnana Vijay

Hotel   Railway  

Court Name: Trissur

Appelant Advocate A.N.Satheesh Kumar

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMAYYANTHOLETHRISSUR-3Complaint Case No. CC/18/522( Date of Filing : 24 Sep 2018 )1. Varnnana VijayKarimparakkal House,Nadathra,Thrissur...........Complainant(s)Versus1. m/s Hotel Sandhi palace Railway Jun chengannur.P.oAlappuzha............Opp.Part...

Case Number: 18

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Date of Filing: 24-09-2018

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Date of Upload: 14-03-2023

Haryana

INDIAN RAILWAY ETC. V/S ABHISHEK GUPTA

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate BY POST

Respondant Advocate

Heading1Heading2First Appeal No. A/480/2019( Date of Filing : 20 May 2019 )(Arisen out of Order Dated 11/04/2019 in Case No. 127/2018 of District Rewari)1. ABHISHEK GUPTA6927, BAS SITAB RAI REWARI. ...........Appellant(s)Versus1. INDIAN RAILWAY ETC. GM. NORTHERN RAILWAY BARODA, H...

Case Number: 480

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Date of Filing: 20-05-2019

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Date of Upload: 14-03-2023

Telangana

Guntur Railway Police, V/S M.G.Madhavi

Railway  

Court Name: Hyderabad

Appelant Advocate Adv.A.Naveen Kumar

Respondant Advocate

Case Number: 399

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Date of Filing: 24-07-2021

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Date of Upload: 15-03-2023

Delhi

NORTHEN RAILWAY ,BARODA HOUSE V/S POONAM JAIN

Railway  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

Case Number: 18

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Date of Filing: 19-04-2018

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Date of Upload: 13-03-2023

Jharkhand

The Divisional Railway Manager, Eastern Railway, Dhanbad V/S Nasreen Khatoon

Railway  

Court Name: Dhanbad

Appelant Advocate 1. M.A. Khan 2. D. Shah 3. B.K. Upadhyay

Respondant Advocate Sri Narendra Kumar Trivedy

Case Number: 51

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Date of Filing: 16-07-2018

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Date of Upload: 21-03-2023

Orissa

Newton Baurah, V/S General Manager, East Coast Railway Bhubaneswar.

Railway  

Court Name: StateCommission

Appelant Advocate Mr. B.S. Rayaguru

Respondant Advocate

Case Number: 834

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Date of Filing: 16-10-2012

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Date of Upload: 20-04-2023

Orissa

Dhananjay Choudhury, V/S Station Master, Angul Railway Station,

Railway  

Court Name: StateCommission

Appelant Advocate Mr. D.R. Bhokta

Respondant Advocate M/s. R.K. Pattnaik & Assoc.

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/73/2011( Date of Filing : 01 Mar 2011 )(Arisen out of Order Dated 28/12/2010 in Case No. CC/164/2009 of District Anugul)1. Station Master, Angul Railway Station,representing for East Coast Railwa...

Case Number: 73

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Date of Filing: 01-03-2011

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Date of Upload: 04-04-2023

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.