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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Jharkhand

Lakhi Sinha, Railway Reservation Booking Clerk V/S Ram Vijay Singh

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Mitul Kumar

Respondant Advocate Mr. Mahesh Tiwari

Case Number: 39

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Date of Filing: 04-03-2015

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Date of Upload: 08-06-2023

Madhya Pradesh

railway IRCTC V/S prasant jain

Irctc   Railway  

Court Name: Ratlam

Appelant Advocate self

Respondant Advocate suresh verma , sanjiv singh

Case Number: 22

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Date of Filing: 02-08-2022

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Date of Upload: 17-04-2023

Uttar Pradesh

Rail Manager Utter Railway V/S Anil Kumar Singh

Railway  

Court Name: Ballia

Appelant Advocate Rammurati

Respondant Advocate

Case Number: 69

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Date of Filing: 31-05-2018

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Date of Upload: 19-04-2023

Delhi

RAILWAY DEPARTMENT V/S SHIV CHARAN

Railway  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/851/2018( Date of Filing : 10 Dec 2018 )1. SHIV CHARANS/O LATE SH.SURAN SINGH R/O H.NO.313,BANJARA VALI GALI,DELHI-88.............

Case Number: 851

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Date of Filing: 10-12-2018

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Date of Upload: 17-04-2023

Jharkhand

The Divisional Railway Manager, East Central Railway V/S Sri Arun Kumar Singh

Railway  

Court Name: Bokaro

Appelant Advocate Binod Kumar Singh

Respondant Advocate

District Consumer Disputes Redressal Commission, BokaroDate of Filing-29-05-2019Date of final hearing-13-04-2023Date of Order-13-04-2023Case No. 96/20191. Sri Arun Kumar Singh S/o Late Rajendra Singh2. Smt. Manju Devi, W/o Sri Arun Kumar SinghR/o Flat No. K-33, Sri Ram Tower, Ka...

Case Number: 96

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Date of Filing: 29-05-2019

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Date of Upload: 13-04-2023

Telangana

SOUTH CENTRAL RAILWAY V/S B.PREMSAI

Railway  

Court Name: Warangal

Appelant Advocate Mr.B.ANJAIAH & P.SHARATH BABU

Respondant Advocate Mr.K.SREENATH

Case Number: 129

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Date of Filing: 14-10-2022

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Date of Upload: 12-05-2023

Uttar Pradesh

Railway V/S Ram Kaushwha

Railway  

Court Name: Meerut

Appelant Advocate

Respondant Advocate

Case Number: 225

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Date of Filing: 04-06-2007

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Date of Upload: 17-04-2023

Madhya Pradesh

RAILWAY V/S JAISINGH RAJPOOT

Railway  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 112

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Date of Filing: 16-02-2017

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Date of Upload: 13-04-2023

Madhya Pradesh

Case Number: 455

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Date of Filing: 25-04-2022

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Date of Upload: 12-04-2023

Bihar

Union Of India Chairman Railway Board V/S Navin Kishore Sharan

Union Of India   Railway  

Court Name: Patna

Appelant Advocate

Respondant Advocate

Case Number: 395

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Date of Filing: 19-10-2010

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Date of Upload: 13-04-2023

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.