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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Karnataka

Divisional Railway Manager (DRM) ,South Western Railway V/S Prashanth M

Railway  

Court Name: Tumkur

Appelant Advocate In person

Respondant Advocate

TUMAKURU DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONIndian Red Cross Building ,1st Floor ,No.F-201, F-202, F-238 ,B.H.Road ,Tumakuru.Complaint Case No. CC/28/2023( Date of Filing : 03 Mar 2023 )1. Prashanth MS/o Manjunath,Bilikal Nivasa,Near Renuka Temple,Vinayakanagara,Tipat...

Case Number: 28

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Date of Filing: 03-03-2023

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Date of Upload: 28-04-2023

Delhi

M/S. Indian Railway V/S S. Vijayaraghavan

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

Case Number: 332

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Date of Filing: 05-05-2014

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Date of Upload: 18-05-2023

Madhya Pradesh

indian railway V/S ms shashi shinho

Railway   Indian Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 18

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Date of Filing: 27-11-2018

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Date of Upload: 02-05-2023

Delhi

NORTHEN RAILWAY V/S NIKHLESH JAIN

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 897

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Date of Filing: 25-04-2023

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Date of Upload: 29-04-2023

Orissa

Indian Railway Catering and Tourism Corporation Ltd V/S Biranchi Narayan Mishra

Railway   Indian Railway  

Court Name: Cuttak

Appelant Advocate B K Sinha

Respondant Advocate

IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION,CUTTACK.C.C.No.159/2019Biranchi Narayan Mishra,S/O:Late Chintamani Mishra,At:Darkhapatna,P.O:Kalyaninagar,P.S:Madhupatna,Dist:Cuttack-753013.Aliva Mishra,W/O:Biranchi Narayan Mishra,At:Darkhapatna,P.O:Kalyaninagar,P...

Case Number: 159

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Date of Filing: 25-11-2019

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Date of Upload: 09-06-2023

Uttar Pradesh

NORTHERN RAILWAY V/S SMT. SAROJNI LAL

Railway  

Court Name: Lucknow-II

Appelant Advocate

Respondant Advocate

Case Number: 539

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Date of Filing: 12-12-2014

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Date of Upload: 25-04-2023

Pondicherry

The Chief Commercial Manager Refund Senior Divisional Commercial Manager Division southern Railway T V/S Samicannou Gilbert Aroquiassamy

Railway  

Court Name: Pondicherry

Appelant Advocate Party in Person

Respondant Advocate OPs. V.M.P. MURUGAIYAM

Case Number: 13

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Date of Filing: 30-05-2017

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Date of Upload: 28-04-2023

Madhya Pradesh

WCR Railway V/S Om Prakash Sharma

Railway  

Court Name: Jabalpur

Appelant Advocate anand nema

Respondant Advocate mukesh tiwari

Case Number: 492

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Date of Filing: 26-09-2017

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Date of Upload: 26-04-2023

Rajasthan

NARINDER PAL V/S RAILWAY DEPARTMENT

Railway  

Court Name: Jaipur-III

Appelant Advocate BALVINDER SINGH

Respondant Advocate SUNIL MATHUR

Case Number: 877

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Date of Filing: 24-05-2010

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Date of Upload: 24-04-2023

Uttar Pradesh

Durgacharan V/S Union Of India Railway

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Ganesh Chandra Rai

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/44/2023( Date of Filing : 09 Jan 2023 )(Arisen out of Order Dated 24/05/2022 in Case No. CC/192/2009 of District Jhansi)1. Union Of India RailwayN...

Case Number: 44

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Date of Filing: 09-01-2023

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Date of Upload: 25-04-2023

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.