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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Delhi

SANDEEP KUMAR MISHRA & ANR V/S CHIEF COMMERCIAL MANAGER,NORTH EASTERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate SIDDHARTHA SINHA

Respondant Advocate

Case Number: 625

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Date of Filing: 23-09-2024

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Date of Upload: 07-10-2024

Kerala

THAMBAN K V/S THE CHIEF COMMERCIAL MANAGER SOUTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate S RENGANATHAN

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/15/830( Date of Filing : 20 Oct 2015 )(Arisen out of Order Dated 21/07/2015 in Case No. CC/188/2014 of District Kasaragod)1. THE CHIEF COMMERCIAL MANAGER SOUTHERN RAILWAYTHIRUCHIRAPALLI ...........Ap...

Case Number: 15

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Date of Filing: 20-10-2015

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Date of Upload: 08-10-2024

Chhattisgarh

Mandal Railway Prabandhak V/S Sukhlal Poyam & Anr.

Railway  

Court Name: Raipur

Appelant Advocate Shri Sunil Soni

Respondant Advocate Shri Rakesh Shukla

Case Number: 14

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Date of Filing: 16-12-2014

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Date of Upload: 10-10-2024

Rajasthan

NORTH CENTRAL RAILWAY THROUGH SERVICE TO DIVISIONAL RAILWAY MANAGER NORTH CENTRAL RAILWAY V/S RADHESHYAM SHARMA

Railway  

Court Name: Dhaulpur

Appelant Advocate ATUL KUMAR BHARGAVA

Respondant Advocate

Case Number: 169

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Date of Filing: 14-08-2024

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Date of Upload: 01-10-2024

Madhya Pradesh

GENERAL MANAGER BHARAT SARKAR SOUTH EAST CENTRAL RAILWAY V/S SUNIL GUPTA

Railway  

Court Name: Chhindwara

Appelant Advocate SHRI ASHOK GUPTA

Respondant Advocate SHRI K.K. DAMAHE

Case Number: 51

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Date of Filing: 03-03-2022

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Date of Upload: 07-10-2024

Rajasthan

Railway V/S Chet Ram Sharma

Railway  

Court Name: Jaipur-I

Appelant Advocate Sanjay Wasvrney

Respondant Advocate

Case Number: 106

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Date of Filing: 04-04-2018

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Date of Upload: 27-09-2024

Gujarat

The General Manager, Western Railway V/S Mr. Suresh Sata

Railway  

Court Name: Rajkot Addl

Appelant Advocate G M Jani

Respondant Advocate

Case Number: 813

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Date of Filing: 30-08-2024

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Date of Upload: 23-09-2024

Bihar

General Manager, N.F. Railway And Others V/S Tarzan Kumar Das

Railway  

Court Name: Kishangang

Appelant Advocate Self

Respondant Advocate NA

Case Number: 13

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Date of Filing: 31-08-2024

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Date of Upload: 27-09-2024

Uttar Pradesh

Ajay Kumar Agarwal V/S Northern Railway

Railway  

Court Name: StateCommission

Appelant Advocate P P Srivastav

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2008/1859( Date of Filing : 29 Sep 2008 )(Arisen out of Order Dated in Case No. of District )1. Northern Railway a...........Appellant(s)Versus1. ...

Case Number: 2008

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Date of Filing: 29-09-2008

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Date of Upload: 26-09-2024

Orissa

Case Number: 7

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Date of Filing: 07-02-2024

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Date of Upload: 21-09-2024

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.