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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Rajasthan

NORTH WESTERN RAILWAY V/S SHABANO BANO

Railway  

Court Name: Jodhpur

Appelant Advocate HAMEED KHAN

Respondant Advocate SHANKAR CHOUHAN

Case Number: 0

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Date of Filing: 29-05-2019

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Date of Upload: 05-06-2023

Madhya Pradesh

DRM Madhay Railway bhusaval V/S Shekh Altap kuresi s/o sheikh nawab qureshi

Railway  

Court Name: East Nimar

Appelant Advocate SELF

Respondant Advocate

Case Number: 112

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Date of Filing: 23-09-2022

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Date of Upload: 07-06-2023

NCDRC

BIRENDERA KUMAR PASWAN V/S DIVISIONAL RAILWAY MANAGER, DIVISIONAL OFFICE, NORTHERN RAILWAY & 2 ORS.

Railway  

Court Name: NCDRC

Appelant Advocate MR. SHOUMENDU MUKHERJI

Respondant Advocate IN PERSON

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1728 OF 2022(Against the Order dated 09/06/2022 in Appeal No. 58/2022 of the State Commission Chandigarh)1. DIVISIONAL RAILWAY MANAGER, DIVISIONAL OFFICE, NORTHERN RAILWAY & 2 ORS............Petitioner...

Case Number: 1728

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Date of Filing: 19-12-2022

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Date of Upload: 05-06-2023

Chandigarh

The Divisional Railway Manager V/S Birendera Kumar Paswan

Railway  

Court Name: DF-I

Appelant Advocate

Respondant Advocate Vaneet Mittal

District Consumer Disputes Redressal Commission-I, U.T., Chandigarh Miscellaneous Application No. 32 OF 2023in CC/904/2019The Divisional Railway Manager, Divisional Office, Northern Railway & ors. Vs Birendera Kumar Paswan BEFORE: SURESH KUMAR SARDANA, PRESIDING MEMBER B.M.S...

Case Number: 32

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Date of Filing: 22-05-2023

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Date of Upload: 05-06-2023

Rajasthan

NORTH WESTERN RAILWAY V/S K B AGARWAL

Railway  

Court Name: Jaipur-II

Appelant Advocate K N Pareek

Respondant Advocate Pawan Kumar

Case Number: 457

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Date of Filing: 10-04-2015

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Date of Upload: 31-05-2023

Uttar Pradesh

Adnan Haseeb and another V/S Union Of India Railway

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Sandhya Dubey

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1330/2022( Date of Filing : 05 Dec 2022 )(Arisen out of Order Dated 05/08/2022 in Case No. C/2015/447 of District Gorakhpur)1. Union Of India Rail...

Case Number: 1330

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Date of Filing: 05-12-2022

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Date of Upload: 08-06-2023

Delhi

NORTHERN RAILWAY V/S K. GOPALKRISHNAN

Railway  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. No.264/2022K. GopalakrishnanFlat No. 97-B, Pocket-A-3, Mayur Residency Welfare Association, Mayur Vihar-3, Delhi-110096….ComplainantVersus1.2.Northern Railway, NDCR Build...

Case Number: 264

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Date of Filing: 03-06-2022

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Date of Upload: 16-06-2023

Madhya Pradesh

MANDAL RAILWAY MANAGEMENT V/S PRAKASH CHODHARI

Railway  

Court Name: Ratlam

Appelant Advocate SUNIL PARIKH

Respondant Advocate VIRENDRA PATIDAR

Case Number: 22

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Date of Filing: 28-11-2022

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Date of Upload: 01-06-2023

Circuit Bench Kota

Tarun Rathor V/S Indian Railway Catering & Tourism, Joint General Manager

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Ramkalyan sharma

Respondant Advocate Yogesh gupta

Case Number: 116

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Date of Filing: 05-11-2018

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Date of Upload: 31-05-2023

Telangana

South Central Railway V/S V. Syama Kumari

Railway  

Court Name: Hyderabad-II

Appelant Advocate Party In Person

Respondant Advocate Sita Rama Rao Kulkarni

Case Number: 547

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Date of Filing: 20-07-2022

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Date of Upload: 03-06-2023

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.