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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Haryana

Northern Railway V/S Gayatri Devi

Railway  

Court Name: Rewari

Appelant Advocate Ms. Meenakshi Gupta

Respondant Advocate Sh. Ram Singh Yadav

Case Number: 158

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Date of Filing: 09-05-2018

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Date of Upload: 06-07-2023

Uttar Pradesh

Railway V/S Rekha

Railway  

Court Name: Meerut

Appelant Advocate

Respondant Advocate

Case Number: 270

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Date of Filing: 23-07-2012

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Date of Upload: 15-06-2023

Bihar

The General Manager, East Central Railway and others V/S Rahul Kumar

Railway  

Court Name: Gaya

Appelant Advocate Arun Kumar Sharan

Respondant Advocate

Case Number: 15

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Date of Filing: 03-03-2020

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Date of Upload: 20-06-2023

Uttar Pradesh

Director, Railway V/S Shaha Kashif Husain

Railway  

Court Name: Muradabad-I

Appelant Advocate AJAY SOTI

Respondant Advocate VIVEK SHUKLA

Case Number: 175

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Date of Filing: 14-09-2017

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Date of Upload: 19-06-2023

Uttar Pradesh

RAILWAY V/S USHA PANDEY

Railway  

Court Name: Lucknow-I

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/140/2017( Date of Filing : 06 May 2017 )1. USHA PANDEYH.NO-2/120 VIKASH KHAND GOMTI NAGAR LKO...........Complainant(s)Versus1. RAILWAYHAZRATGANJ ............Opp.Party(s) BEFORE:HON'BLE MR. Neelkuntha Sahya PRESIDENTHON'BLE MS. Kumar Raghvendr...

Case Number: 140

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Date of Filing: 06-05-2017

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Date of Upload: 28-06-2023

Circuit Bench Jodhpur

SATISH KUMAR LUMBA V/S NORTH WEST RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate SHANAR CHOUHAN

Respondant Advocate SATISH KUMAR

Case Number: 227

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Date of Filing: 10-12-2021

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Date of Upload: 09-06-2023

Punjab

Indian Railway Catering and Tourism Ltd. V/S Sanjeev Sharma

Railway   Indian Railway  

Court Name: Muktsar

Appelant Advocate Kanwarpal singh

Respondant Advocate Manjit singh Chhina

Case Number: 0

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Date of Filing: 30-07-2018

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Date of Upload: 08-06-2023

Circuit Bench Siliguri

CO-ORDINATOR, E & N.F. RAILWAY CO-OPERATIVE BANK LIMITED & ANOTHER V/S KAMESHWAR JHA

Railway  

Court Name: StateCommission

Appelant Advocate SAPAN KUMAR RAM

Respondant Advocate

SILIGURI CIRCUIT BENCHofWEST BENGAL STATE CONSUMER DISPUTES REDRESSAL COMMISSION2nd MILE, SEVOKE ROAD, SILIGURIJALPAIGURI - 734001First Appeal No. A/70/2022( Date of Filing : 09 Nov 2022 )(Arisen out of Order Dated 30/08/2022 in Case No. CC/46/2019 of District Jalpaiguri)1. KAMES...

Case Number: 70

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Date of Filing: 09-11-2022

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Date of Upload: 08-06-2023

Orissa

Archana Mohapatra V/S Chairman Rialway Board Indian Railway

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Miss. Sulochana Patro

Respondant Advocate

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/516/2016( Date of Filing : 25 Nov 2016 )(Arisen out of Order Dated 17/09/2016 in Case No. CC/14/2015 of District Nuapada)1. Chairman Rialway Board Indian RailwayRoom No. 256-A, Rail Bhawan, Raisi...

Case Number: 516

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Date of Filing: 25-11-2016

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Date of Upload: 14-07-2023

Rajasthan

NORTH WESTERN RAILWAY V/S SHABANO BANO

Railway  

Court Name: Jodhpur

Appelant Advocate HAMEED KHAN

Respondant Advocate SHANKAR CHOUHAN

Case Number: 0

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Date of Filing: 29-05-2019

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Date of Upload: 05-06-2023

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.