Railway
Latest Judgments
Total 3748 Consumer Court Cases Against Railway.
DIVISIONAL RAILWAY MANAGER, EAST COAST RAILWAY V/S SUSANTA KUMAR DASH
Court Name: Visakhapatnam
Appelant Advocate G.SUBBARAO
Respondant Advocate M.RAMAKRISHNA RAJU
Case Number: 379
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Date of Filing: 15-11-2022
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Date of Upload: 06-07-2023
President And Maneging Director, Indian Railway ketring and turijam Co. Ltd. & Othiretor V/S Satendra Kumar Tiwari
Court Name: Buxar
Appelant Advocate Adv. Ramakant Choubey
Respondant Advocate Adv. Shivmohan Saha
Heading1Heading2Complaint Case No. CC/36/2020( Date of Filing : 14 Dec 2020 )1. Satendra Kumar TiwariS/o- Ashok Tiwari, Vill- Ekdar P/s- Bramhapur P/o- HathilpurBuxarBihar...........Complainant(s)Versus1. President And Maneging Director, Indian Railway ketring and turijam Co. Ltd...
Case Number: 36
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Date of Filing: 14-12-2020
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Date of Upload: 03-08-2023
Case Number: 27
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Date of Filing: 24-05-2023
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Date of Upload: 21-06-2023
Case Number: 2015
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Date of Filing: 27-01-2015
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Date of Upload: 21-06-2023
SENIOR DIVISIONAL COMMERCIAL MANAGER ,SOUTHERN RAILWAY V/S SAJU STEPHEN
Court Name: Kozhikode
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/19/2019( Date of Filing : 24 Jan 2019 )1. SAJU STEPHENNEAR GUEST HOUSE,SULTHAN BATHERY P.O,WAYANAD -673592...........Complainant(s)Versus1. SENIOR DIVISIONAL COMMERCIAL MANAGER ,SOUTHERN RAILWAYDIVI...
Case Number: 19
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Date of Filing: 24-01-2019
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Date of Upload: 05-07-2023
Indian Railway Catering & Tourism Corporation Ltd. V/S Sunil Kumar Mund
Court Name: Kalahandi
Appelant Advocate Self
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KALAHANDINEAR TV CENTRE PADA, BHAWANIPATANA, KALAHANDI ODISHA, PIN 766001Complaint Case No. CC/51/2018( Date of Filing : 31 Jul 2018 )1. Sunil Kumar MundA-1, Kumar House,Kalimandirpada At/Po/Ps-Bhawanipatna KalahandiOdisha............
Case Number: 51
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Date of Filing: 31-07-2018
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Date of Upload: 22-06-2023
Railway Cargo Booking Centre V/S Rudrajit Bhattachrjya
Court Name: Visakhapatnam-II
Appelant Advocate G. Gayathri Dhana Laxmi
Respondant Advocate C. Syama Sundara Rao
Case Number: 20
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Date of Filing: 28-01-2019
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Date of Upload: 31-07-2023
PASCHIM RAILWAY V/S MAHENDRA KUMAR VIJAYVARGIYA
Court Name: Indore-II
Appelant Advocate SURESH KANGA
Respondant Advocate
Case Number: 180
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Date of Filing: 21-03-2017
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Date of Upload: 21-06-2023
General Railway Manager V/S Bhola Nath Jaisawal
Court Name: Varanasi
Appelant Advocate R. P. Srivastav
Respondant Advocate
Case Number: 332
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Date of Filing: 29-10-2015
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Date of Upload: 22-06-2023
Northern Railway V/S Gayatri Devi
Court Name: Rewari
Appelant Advocate Ms. Meenakshi Gupta
Respondant Advocate Sh. Ram Singh Yadav
Case Number: 158
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Date of Filing: 09-05-2018
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Date of Upload: 06-07-2023
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.